Erick Lain

Best service every single time! !!! Everyone in service is fabulous! Everyone at Lexus of Wichita are absolutely fantastic!!! Can’t recommend them enough! !!! Everyone in service is fabulous! Everyone at Lexus of Wichita are absolutely fantastic!!! Can’t recommend them enough! More

by R.ISERN1127 Verified Customer Verified Customer

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Everyone in the dealership is amazing! From the front of the house to the back of the house. Everyone is amazing! From the front of the house to the back of the house. Everyone is amazing! More

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Customer service is very important to me, and this dealership and the staff working there are "TOP NOTCH"!!! I have not had an issue that they were not able to resolve since I have done business ther dealership and the staff working there are "TOP NOTCH"!!! I have not had an issue that they were not able to resolve since I have done business there since 2017. GREAT JOB!!! More

by glediger Verified Customer Verified Customer

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We had a great experience with our vehicle purchase. Our experience went very well, we would recommend you. Our experience went very well, we would recommend you. More

by tmead59 Verified Customer Verified Customer

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Ran my credit and told me to my face, after I got a notification on my phone that my credit had been ran, that they didn’t run my credit even though I told them I already had financing. notification on my phone that my credit had been ran, that they didn’t run my credit even though I told them I already had financing. More

by devindavis1123 Verified Customer Verified Customer

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I’m quite disturbed that I paid nearly $100 dollars to have a certified car I bought 2 weeks ago to have ‘reviewed’. I will soon be contacting the leadership team. When we bought this car a few weeks ago have a certified car I bought 2 weeks ago to have ‘reviewed’. I will soon be contacting the leadership team. When we bought this car a few weeks ago Vanessa told us to bring it in if we have any issues. We purchased additional coverage for various components so I was shocked to see no oil change or tire rotation which both should be covered at no cost. Also, we’ve never had the fob battery replaced in our 2015 Lexus which has nearly 130,000 miles. Surprised our new 2025 Lexus needed the battery replaced. Any word on potentially finding our garage door opener transmitter in the 2025 Subaru Ascent Touring we traded in? Lastly, I requested G.M. Eric be consulted about a reduction on the cost of the All-Weather Floor Mats as these were included when we purchased our 2015 Certified Lexus ES 300h. Please advise at earliest opportunity. Thank you - Eric and Robin McGonigle (316) 619-2769 More

by e.mcgonigle84 Verified Customer Verified Customer

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They care about all the details and in a very timely manner. Everyone is so helpful and kind. manner. Everyone is so helpful and kind. More

by amyread Verified Customer Verified Customer

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Very friendly, accommodating, and informative. I really don't have anything else to add to this review. I really don't have anything else to add to this review. More

by slleftwich46 Verified Customer Verified Customer

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I had a great experience at this dealership. I would come back solely to deal with Vanessa. Great hire! I would come back solely to deal with Vanessa. Great hire! More

by stacyamwagner Verified Customer Verified Customer

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Professional and easy. We did a good bit of the paperwork before even arriving at dealership. Which made the process of purchasing hassle free. I had some concerns I wan We did a good bit of the paperwork before even arriving at dealership. Which made the process of purchasing hassle free. I had some concerns I wanted to discuss with the GM and he was kind enough to set down with me and personally and professionally address my concerns. ( was purchasing a preowned vehicle). Miss Mayo was quick and timely in her responses. We communicated via text as that worked best with my work travel schedule. It was a great experience from the time I inquired to the time my wife was handed the keys. More

by Sheadeeg Verified Customer Verified Customer

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