Ericmelec Rivera
Ericmelec Rivera at Universal Hyundai
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Ericmelec Rivera | Page 3

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.8
79 Reviews
4.8

79 Reviews

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79 Reviews of Ericmelec Rivera

November 16, 2022

Dealership Rating
Employee Rating

Excellent experience at this dealer. Thank you for your attention. I do recommend this location More

by ANDRADE.ANDRE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman

Nov 16, 2022

Universal Hyundai responded

Andre, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 13, 2022

Dealership Rating
Employee Rating

I WILL NEVER DEAL WITH THEM AGAIN! I feel it was all a scam, a typical bait and switch! The car was listed for 5,999. they came back with a price of over $10,000.! when questioning wh More

by Barann
Customer Service
Recommend Dealer
No

Other Employees Tagged: John Booth

Oct 17, 2022

Universal Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 13, 2022

Dealership Rating
Employee Rating

Excelente servicio buen trato mucho profesionalismo lo recomendamos para nuestra familia gran familiaridad muchísimas gracias por todo More

by Alvarodo0426
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Monsalve

Oct 14, 2022

Universal Hyundai responded

Thank you for choosing Universal Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 16, 2022

Dealership Rating
Employee Rating

Very generous Patient Welk kind Attentive He was really careful with the details that I wanted More

by CHIKAING46
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

Sep 16, 2022

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 03, 2022

Dealership Rating
Employee Rating

Clean and professional. Only wish they had a golf-cart to use as elderly & handicap people cannot walk the car lot$ More

by FERRY0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2022

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with Ericmelec and our team. Thank you for bringing it to our attention. We will bring this up with our management for future consideration, providing a positive experience is our top priority. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 25, 2022

Dealership Rating
Employee Rating

Personas muy gentiles con una exelente Atención al cliente, y muy bien tiempo de respuesta en el proceso de compra! More

by IVANCHACIN73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 25, 2022

Dealership Rating
Employee Rating

Staff is very organized, friendly, helpful. Need a little better communication, but overall great experience, My sales rep Eric was very helpful, very patient to me being a new customer and new More

by JULIAN91301
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 13, 2022

Dealership Rating
Employee Rating

Great sales team, Eric listened to what I wanted and helped with a speedy pleasant purchase. More

by DANA.RIGDON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I can’t find the business card of who helped me with the payment, tag, title, etc, but he was super nice and patient. It took me longer to get the insurance agent on the phone to get my policy finalized than it did to buy the car.

May 13, 2022

Universal Hyundai responded

Thank you so much for your kind words, Dana, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 03, 2022

Dealership Rating
Employee Rating

Great customer service,great price and overall the best experience love my new Santa Fe. More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

May 03, 2022

Universal Hyundai responded

Eric, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Santa Fe! Thanks again for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 31, 2022

Dealership Rating

Mr.Erik and Mr;Giovanne has been very good in the sales and financing process. More

by ELBACKUP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Giovanne Sanchez

Apr 01, 2022

Universal Hyundai responded

Congratulations on your new vehicle! We are so glad that Ericmelec and Giovanne had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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