Erik Davidson | Page 5

Tops in Service I've been coming to Rob Sight Ford since I purchased my 2013 Ford Fusion SE over 2 years ago. Its a great car and to date issues to date I've had noth I've been coming to Rob Sight Ford since I purchased my 2013 Ford Fusion SE over 2 years ago. Its a great car and to date issues to date I've had nothing but great service and have worked with all of the service writers and they've all been great. More

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Sales and Service are both top notch I cannot say enough good things about this dealership. I have been using their service department for 12 years and they are fantastic. They have no tu I cannot say enough good things about this dealership. I have been using their service department for 12 years and they are fantastic. They have no turnover which tells you their employees are treated right. I recently worked with both Keith and Rob and Sales and they made the process as easy as it has ever been. They truly abou I cannot say enough good things about this dealership. I have been using their service department for 12 years and they are fantastic. They have no turnover which tells you their employees are treated right. I recently worked with both Keith and Rob and Sales and they made the process as easy as it has ever been! More

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maintenance I took my car in for regular maintenance. I had not scheduled appointment in advance. When i arrived, it was obviously busy. When I said I did I took my car in for regular maintenance. I had not scheduled appointment in advance. When i arrived, it was obviously busy. When I said I did not have appointment, and was planning on waiting. They asked if I needed the car that day by certain time, if so another day might be better as it would be a couple hours to complete, but if I didn’t need car, they would be happy to shuttle me home so I didn’t have to wait and I could get ride back when done if needed. I took shuttle home. Driver was clean cut and friendly. I went about my day and then returned to service department when car was ready. I was out of there in 5 minutes. There were no unexpected charges or pressure to upsell. Everyone was very professional and polite. Best experience i have ever had taking a car in for service. Perhaps I won’t dread this as much in future. More

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Great experience in service I was welcomed when I arrived. I had made an appointment online and upon arriving, they were aware of my appointment and were expecting me. My car was I was welcomed when I arrived. I had made an appointment online and upon arriving, they were aware of my appointment and were expecting me. My car was serviced promptly and completed in the time frame given to me. The waiting area was clean and there were snacks and coffee. More

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Outstanding I only let Rob Sight Ford Service staff touch my car! I recommend this service department to my family and friends. I feel they are honest, quick, a I only let Rob Sight Ford Service staff touch my car! I recommend this service department to my family and friends. I feel they are honest, quick, and thorough. Very professional service center. More

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Excellent repair service I always get excellent service in the repair shop whether on the phone or when I bring my car in. Always courteous and knowledgeable. Whenever I drop I always get excellent service in the repair shop whether on the phone or when I bring my car in. Always courteous and knowledgeable. Whenever I drop the car off, they always make sure I have a ride. They make sure I know exactly whar they found and did and always get permission before performing any service. I also appreciate when they let me know what I may need in the future. Excellent customer service. More

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Excellent Service Department, just like the sales department Very professional, efficient and friendly. I like coming to Rob Sight Ford for service because they care. They show an interest in making me happy a Very professional, efficient and friendly. I like coming to Rob Sight Ford for service because they care. They show an interest in making me happy and satisfied. Not many places truly care and follow through today. But Rob Site Ford does. More

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Complementary Coffee, Snacks and Big-Screen HDTV I drove up to the Service Entrance and the door opened automatically to a nicely heated welcome garage. Erik Davidson was standing there waiting for m I drove up to the Service Entrance and the door opened automatically to a nicely heated welcome garage. Erik Davidson was standing there waiting for me and greeted me with a smile. He then invited me to some hot coffee (Great designer coffee options), a snack and comfortable waiting room with the 2017 Presidential Inauguration. While waiting, I checked out the showroom and was greeted by Cole Fergus who gave me a tour of the cars there (great deal there on a 2017 Fusion) and made the wait go by quickly. Best part: My bill was $12.00 for the good service. Damian Biondo performed the multi-point inspection (99P0 and the MO Vehicle Inspection (MVI) and left my car clean and did not change my seat/steering/mirror/radio settings (like some service guys do). Thanks, Rob! More

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Great experience Great - they were on time, polite and efficient; my vehicle had been washed and wiped down after my oil change. The waiting area of this dealership is Great - they were on time, polite and efficient; my vehicle had been washed and wiped down after my oil change. The waiting area of this dealership is SO much better than Shawnee Mission Ford, which is where I used to go. I'll stick with Rob Sight from now on. More

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Excellent service as always Scheduled routine oil change and tire rotation. They fixed a loose front torsion bar that was causing some rattles. Quick and easy. Excellent service Scheduled routine oil change and tire rotation. They fixed a loose front torsion bar that was causing some rattles. Quick and easy. Excellent service as always, More

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