Erik Due
Erik Due at Jim Hudson Lexus

Erik Due | Page 17

Service Advisor - Lexus Master Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

Contact Me
4.9
320 Reviews

I am a huge Lexus advocate and my favorite vehicles in our fleet are the Lexus GSF & LC Convertible!

Dealership Experience

7 yrs, 5 mos

Industry Experience

9 yrs, 4 mos

Specialties & Trainings

ASE Certified Service Consultant

Lexus Master Certified

4.9

320 Reviews

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320 Reviews of Erik Due

January 13, 2023

Dealership Rating
Employee Rating

Eric not only advised me with my 2017 Lexis SUV. He accomplished service in record time !!! After service he set up my phone so that I could use Siri!!! When I got home and pulled into my garage More

by mevansrueb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2023

Jim Hudson Lexus responded

We will certainly pass along the kudos to Eric for all of his help with your service needs and your parking assist. If there is anything else the Jim Hudson Lexus of Columbia team can do for you, please let us know!

January 10, 2023

Dealership Rating
Employee Rating

Great dealership. Knowledgeable and courteous staff. They strive to make the owners of the vehicles feel special. More

by Candlfloyd21
Recommend Dealer
Yes

Other Employees Tagged: Chris Friedah

Jan 10, 2023

Jim Hudson Lexus responded

It was our pleasure to serve you! Thank you for the excellent review and for trusting Jim Hudson Lexus of Columbia with your automotive needs. Safe travels and we hope to see you again down the road!

December 11, 2022

Dealership Rating
Employee Rating

Normally my experience is excellent whenever I visit the dealership. However, this time my encounter left a lot to be desired. The interior of my vehicle was left dirty and smeared. I have light interior so More

by Abetheagrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

Jim Hudson Lexus responded

I am so sorry to hear that your vehicle was not returned to you in the condition you had hoped. We certainly expect more for our valued guests, and I will be sure to discuss your feedback with my team to ensure we are providing thorough and cleanly care. I'd like to step to see if I can help make things right. If you are willing, please consider giving me a call. We are unable to call you as the nickname on the review does not pull up in our records but we always want to make it right and find a win/win. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

September 19, 2022

Dealership Rating
Employee Rating

Polite and knowledgeable information for mt RX350 and appreciated his information about my car today! More

by AmyJo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Jim Hudson Lexus responded

Hi Amy - Thank you for sharing your great review of our team! We appreciate your business and we hope to see you again at Jim Hudson Lexus of Columbia. See you next time!

September 13, 2022

Dealership Rating
Employee Rating

Erik has always been very courteous and sees to it that everything is complete and working well before handing it back over to the owner. More

by Brad
Recommend Dealer
Yes
Sep 13, 2022

Jim Hudson Lexus responded

It's great you can always rely on Erik and the Jim Hudson Lexus of Columbia team. Thank you very much for your confidence in us, Brad!

July 05, 2022

Dealership Rating
Employee Rating

It’s always nice to have people who know what they are doing take care of your vehicle. All points are checked in a timely manner. More

by christinebw76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2022

Jim Hudson Lexus responded

Thank you, Christine, for supporting Jim Hudson Lexus of Columbia with your five stars! We are so glad you feel confident in our team. Until next time!

June 21, 2022

Dealership Rating
Employee Rating

Customer service is great. Explanation are given about each service that is being provided. I recommend you visit them. More

by Maryricedavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2022

Jim Hudson Lexus responded

We are happy to hear that our team provided such informative, top-notch service! Thank you for trusting Jim Hudson Lexus of Columbia with your business, we hope to welcome you back again in the future. Have a wonderful day!

June 21, 2022

Dealership Rating
Employee Rating

Outstanding experience working with Erik from start to finish. He thoroughly explained the required service as well as a recommendation tires replacement. Service was completed as quoted and returned by t More

by sandra0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2022

Jim Hudson Lexus responded

Sandra, thank you for the great review! We are so glad to hear that Erik delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Jim Hudson Lexus of Columbia!

June 05, 2022

Dealership Rating
Employee Rating

Great service department. Eric was very knowledgeable. Service was completed in less than a hour. Thanks More

by Jim Shuler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hill , Jasmine Foreman

Jun 06, 2022

Jim Hudson Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Eric and the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you back!

June 03, 2022

Dealership Rating
Employee Rating

Service provider Eric was professional, knowledgeable and kind. He was very patient with my questions. I know that at Jim Hudson’s my car and I are being very well cared for! More

by Eberryseid15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2022

Jim Hudson Lexus responded

We are happy to hear that Eric and the team could deliver a five-star experience! Thank you for choosing Jim Hudson Lexus of Columbia and for stopping by to review us. Drive safely until we see you again!

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