Erik Due | Page 24

I worked with Eric Due prior to them working on my car. He spent a lot of time explaining what the warranty covers versus what the extended warranty covers that we had purchased when we bought the car. He spent a lot of time explaining what the warranty covers versus what the extended warranty covers that we had purchased when we bought the car. He clearly explained what my options were in regard to some wheel shake I had when I brake. The waiting area is first class and the business center was a great place to work. Just wish it hadn't taken 4 1/2 hours. More

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Very responsive and helpful- I was very pleased with having my car picked up at home and delivered back .That is the first time I used this service and it was great. having my car picked up at home and delivered back .That is the first time I used this service and it was great. More

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Erik is great. Always happy, willing to help and super friendly. I also really like that I can pay my invoice from the text message. friendly. I also really like that I can pay my invoice from the text message. More

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So appreciate the professionalism of the service department (Eric on this occasion), and technician. Also appreciate the video sent by technician, identifying problems and fixes there to. That is department (Eric on this occasion), and technician. Also appreciate the video sent by technician, identifying problems and fixes there to. That is a special touch to service. More

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Excellent service and follow up.car was cleaned and washed. Service video sent to show me the status of the point checks and oil change. washed. Service video sent to show me the status of the point checks and oil change. More

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Very friendly and professional service. Erik did a great job! I was very pleased with the work that was done. I would highly recommend their service. job! I was very pleased with the work that was done. I would highly recommend their service. More

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Great dealership to do business with as I have leased and bought vehicles for 20 years at Jim Hudson Lexus as well as using the excellent service department. bought vehicles for 20 years at Jim Hudson Lexus as well as using the excellent service department. More

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I have been to the dealership several times, and the staff is always helpful, kind and courteous. The dealership is clean and comfortable. Very nice. staff is always helpful, kind and courteous. The dealership is clean and comfortable. Very nice. More

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great experience Exceptionally clean, bright. Everyone was very welcoming, courteous, and genuinely nice. Employees kept their masks on. Restrooms were clean. Even t Exceptionally clean, bright. Everyone was very welcoming, courteous, and genuinely nice. Employees kept their masks on. Restrooms were clean. Even the drive in area was shiny and clean More

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Professional and excellent service was provided throughout our experience. We definitely appreciated the email update from the technician on the status of the car and who was providing the servic throughout our experience. We definitely appreciated the email update from the technician on the status of the car and who was providing the service - definitely a good touch. Also the parts department was professional, courteous and helpful More

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