Erik Due
Erik Due at Jim Hudson Lexus

Erik Due | Page 24

Service Advisor - Lexus Master Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

Contact Me
4.9
320 Reviews

I am a huge Lexus advocate and my favorite vehicles in our fleet are the Lexus GSF & LC Convertible!

Dealership Experience

7 yrs, 5 mos

Industry Experience

9 yrs, 4 mos

Specialties & Trainings

ASE Certified Service Consultant

Lexus Master Certified

4.9

320 Reviews

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320 Reviews of Erik Due

November 06, 2020

Dealership Rating
Employee Rating

Eric explained what type of service i needed and was extremely patient with me! Lynn, the technician gave a great video presentation of my car and that was really impressive! Great experience! More

by Jas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2020

Jim Hudson Lexus responded

Jas, thank you for taking the time to leave us a review! We are so glad you enjoyed working with Eric and Lynn here at Jim Hudson Lexus of Columbia, and we will certainly let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

November 06, 2020

Dealership Rating
Employee Rating

A pleasure dealing with them , comfortable & Clean waiting area . Service representative was very professional and stayed in constant contact with me about my vehicle repair More

by Jpspradlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Hamilton

Nov 06, 2020

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to work with you here at Jim Hudson Lexus of Columbia, and if you ever need anything else, don't hesitate to come back and see us again!

October 09, 2020

Dealership Rating
Employee Rating

Everyone was extremely professional and courteous. Everyone in the service department was customer oriented. I felt welcome (by staff) and appreciated even as i drove into the service area. Great ex More

by jplayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2020

Jim Hudson Lexus responded

Thank you for posting about your recent visit to the Jim Hudson Lexus of Columbia service department! Providing great customer service is our priority and we're pleased to hear that you were taken care of! We look forward to working with you in the future.

October 07, 2020

Dealership Rating
Employee Rating

I worked with Danny Chupek and Eric Due when I took my SUV in for service yesterday. Both explained exactly what was to be done, what my warranty covered, and what had been done when my vehicle was ready More

by carpenter1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Chupek

Oct 07, 2020

Jim Hudson Lexus responded

Thank you for the 5-star review! We are so glad Danny and Eric provided the knowledgeable and accommodating service we pride ourselves on at Jim Hudson Lexus of Columbia, and we will certainly let them know that you appreciate their help. If you and your SUV ever need anything else, don't hesitate to come back and see us again!

Oct 07, 2020

carpenter1974 responded

I definitely will!

October 06, 2020

Dealership Rating
Employee Rating

I worked with Eric Due prior to them working on my car. He spent a lot of time explaining what the warranty covers versus what the extended warranty covers that we had purchased when we bought the car. More

by carolcass1@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2020

Jim Hudson Lexus responded

Thank you for the review! While we are sorry to hear that your visit took longer than we had anticipated, we are glad that Eric was able to deliver such excellent service. Safe travels and we hope to earn your business again down the road! - The Jim Hudson Lexus of Columbia team

September 02, 2020

Dealership Rating
Employee Rating

Very responsive and helpful- I was very pleased with having my car picked up at home and delivered back .That is the first time I used this service and it was great. More

by Balcerek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Crosier

Sep 03, 2020

Jim Hudson Lexus responded

Thank you for the review! It was our pleasure to assist you here at Jim Hudson Lexus of Columbia, and if you ever need anything else, don't hesitate to give us a call or come back and see us again!

September 01, 2020

Dealership Rating
Employee Rating

Erik is great. Always happy, willing to help and super friendly. I also really like that I can pay my invoice from the text message. More

by AshleyB
Recommend Dealer
Yes
Sep 01, 2020

Jim Hudson Lexus responded

Ashley, thank you for taking the time to leave us a review! Erik is an excellent member of our team at Jim Hudson Lexus of Columbia, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

September 01, 2020

Dealership Rating
Employee Rating

So appreciate the professionalism of the service department (Eric on this occasion), and technician. Also appreciate the video sent by technician, identifying problems and fixes there to. That is More

by joyrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2020

Jim Hudson Lexus responded

Thanks for the review! It is great to hear that Eric delivered such an excellent service experience. We appreciate your business and hope to see you back at Jim Hudson Lexus of Columbia!

August 23, 2020

Dealership Rating
Employee Rating

Excellent service and follow up.car was cleaned and washed. Service video sent to show me the status of the point checks and oil change. More

by cathijsnyder
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 24, 2020

Jim Hudson Lexus responded

Thank you so much for coming to Jim Hudson Lexus of Columbia for your auto service needs! We are glad to hear that our video update was helpful to you. Enjoy your week!

August 18, 2020

Dealership Rating
Employee Rating

Very friendly and professional service. Erik did a great job! I was very pleased with the work that was done. I would highly recommend their service. More

by Bill K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

Jim Hudson Lexus responded

Thanks for the five-star review, Bill! We're glad to hear that Erik delivered such quality service. We're grateful for your business here at Jim Hudson Lexus of Columbia!

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