Erik Due | Page 30

Courtesy Great service showed concern toward my needs. Facility was clean. Every person I in-counter was polite and respectful. Appears every Lexus vehicle no Great service showed concern toward my needs. Facility was clean. Every person I in-counter was polite and respectful. Appears every Lexus vehicle no matter type nor age was treated the same. I’m proud to own a Lexus More

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Customer Service Melvin provided exceptional customer service during my my visit for service at your facility. Melvin ensured my vehicle was serviced properly. I wou Melvin provided exceptional customer service during my my visit for service at your facility. Melvin ensured my vehicle was serviced properly. I would recommend this facility to my friends. More

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Excellent customer satisfaction Darren Russ makes you feel special every time he sees you and Erik Due was great too. He kept me informed of how my service was going and both asked Darren Russ makes you feel special every time he sees you and Erik Due was great too. He kept me informed of how my service was going and both asked if I needed anything during my wait. Great experience and great customer service! More

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Great customer service and recommend any one to purchase a car from Jim Hudson Lexus . All employees are very helpful and very knowledgeable. A pleasant and clean atmosphere and recommend any one to purchase a car from Jim Hudson Lexus . All employees are very helpful and very knowledgeable. A pleasant and clean atmosphere. More

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Eric was fantastic. Eric was very knowledgeable and kept me informed throughout the whole process of having my car serviced. Eric even had a bottle of water waiting for Eric was very knowledgeable and kept me informed throughout the whole process of having my car serviced. Eric even had a bottle of water waiting for me when I got there to pick up my car. More

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Awesome service I came in to make an appointment and expected it would be several days before my car would be serviced. Erik was able to schedule my appt. that day.I I came in to make an appointment and expected it would be several days before my car would be serviced. Erik was able to schedule my appt. that day.I was given a courtesy vehicle to drive while recall was replaced. Erik helped me unload my car to courtesy vehicle.Friendly & knowledgeable from service greeter to technician. Service greeter was helpful in securing service manager,Erik. Erik explained the recall process and other items needing serviced. He stayed in touch through text-email. More

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10,000 Mile Service I am still amazed at the excellent service received at Jim Hudson Lexus. From the moment I drive in until the moment I drive away, everyone is there I am still amazed at the excellent service received at Jim Hudson Lexus. From the moment I drive in until the moment I drive away, everyone is there to make me feel special, and valued as a customer. Normally I don't enjoy waiting for service, but the waiting area atmosphere is comfortable and inviting. I don't mind the time it takes to service my car. Thank you for making each visit a memorable experience. Erik Due was so efficient, and he made my visit even more pleasant. Another added bonus was having Darryn Russ find me in the waiting area and visit with me. Your service and employees are outstanding. More

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30,000 mile maintenance Worked with Erik from time of check in, loaner paperwork until I got my car was ready. Erik explained all work to be done, sent me text information a Worked with Erik from time of check in, loaner paperwork until I got my car was ready. Erik explained all work to be done, sent me text information and car was ready when stated it would be. Erik was personable during the process. Honestly, best services and updates that I have received in many years. More

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Battery Did a great job to research the battery history. Covered under warranty. Service was very quick. The wait time was relaxing. Keep up the good wo Did a great job to research the battery history. Covered under warranty. Service was very quick. The wait time was relaxing. Keep up the good work. More

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Darryn Russ Gentleman Darryn is now called my Guru! Not only did he find me a beautiful car, he is patient in helping me learn its luxuries! Gentleman Darryn is now called my Guru! Not only did he find me a beautiful car, he is patient in helping me learn its luxuries! More

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