Erik Due | Page 31

Eric was fantastic. Eric was very knowledgeable and kept me informed throughout the whole process of having my car serviced. Eric even had a bottle of water waiting for Eric was very knowledgeable and kept me informed throughout the whole process of having my car serviced. Eric even had a bottle of water waiting for me when I got there to pick up my car. More

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Awesome service I came in to make an appointment and expected it would be several days before my car would be serviced. Erik was able to schedule my appt. that day.I I came in to make an appointment and expected it would be several days before my car would be serviced. Erik was able to schedule my appt. that day.I was given a courtesy vehicle to drive while recall was replaced. Erik helped me unload my car to courtesy vehicle.Friendly & knowledgeable from service greeter to technician. Service greeter was helpful in securing service manager,Erik. Erik explained the recall process and other items needing serviced. He stayed in touch through text-email. More

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10,000 Mile Service I am still amazed at the excellent service received at Jim Hudson Lexus. From the moment I drive in until the moment I drive away, everyone is there I am still amazed at the excellent service received at Jim Hudson Lexus. From the moment I drive in until the moment I drive away, everyone is there to make me feel special, and valued as a customer. Normally I don't enjoy waiting for service, but the waiting area atmosphere is comfortable and inviting. I don't mind the time it takes to service my car. Thank you for making each visit a memorable experience. Erik Due was so efficient, and he made my visit even more pleasant. Another added bonus was having Darryn Russ find me in the waiting area and visit with me. Your service and employees are outstanding. More

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30,000 mile maintenance Worked with Erik from time of check in, loaner paperwork until I got my car was ready. Erik explained all work to be done, sent me text information a Worked with Erik from time of check in, loaner paperwork until I got my car was ready. Erik explained all work to be done, sent me text information and car was ready when stated it would be. Erik was personable during the process. Honestly, best services and updates that I have received in many years. More

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Battery Did a great job to research the battery history. Covered under warranty. Service was very quick. The wait time was relaxing. Keep up the good wo Did a great job to research the battery history. Covered under warranty. Service was very quick. The wait time was relaxing. Keep up the good work. More

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Darryn Russ Gentleman Darryn is now called my Guru! Not only did he find me a beautiful car, he is patient in helping me learn its luxuries! Gentleman Darryn is now called my Guru! Not only did he find me a beautiful car, he is patient in helping me learn its luxuries! More

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Service As always, I received excellent service at Jim Hudson Lexus. My service consultant was very polite accommodating and kept me informed of the service b As always, I received excellent service at Jim Hudson Lexus. My service consultant was very polite accommodating and kept me informed of the service being performed on my car. More

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Car Service Experience Excellent service experience. Service Technician took care all of my service needs in an excellent manner. Attention to details and customer satisfa Excellent service experience. Service Technician took care all of my service needs in an excellent manner. Attention to details and customer satisfaction was the number one priority of the technician More

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Outstanding Service Rendered at Jim Hudson Lexus Eric provided excellent customer service and was very knowledgeable and pleasant.He was quick to answer my questions and assured me that they would pr Eric provided excellent customer service and was very knowledgeable and pleasant.He was quick to answer my questions and assured me that they would provide excellent service for my car. More

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Always accommodating and professional. Great service from our advisor Danny and the professionalism of everyone we encountered. We especially appreciate the loan of a courtesy car and the Great service from our advisor Danny and the professionalism of everyone we encountered. We especially appreciate the loan of a courtesy car and the prompt and thorough communication from our service advisor. More

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