Erik Due | Page 5

My only experience has been the service department. I found them to be friendly and efficient. I found them to be friendly and efficient. More

Report | Print

Consistent, punctual, friendly and does a great job servicing the RX. Great Team that has taken care of our car since we bought it in 2020. 160,000 miles and it drives like new. servicing the RX. Great Team that has taken care of our car since we bought it in 2020. 160,000 miles and it drives like new. More

Report | Print

First class sales,service and facility staff very accomodating and helpful easy on and off interstate accomodating and helpful easy on and off interstate More

Report | Print

It was very professional, courtesy polite and we was always greet with a smile aswome a very professional staff always greet with a smile aswome a very professional staff More

Report | Print

They could have a restaurant like Toyota dealers I spent 4 hours waiting for not much to be done on my car 4 hours waiting for not much to be done on my car More

Report | Print

Great service experience with continuous updates and good customer service. Service team was very friendly and transparent. customer service. Service team was very friendly and transparent. More

Report | Print

Detailed first service visit. Waiting area was nice, clean and provided snacks. Good communication on status of service. Quick service. Waiting area was nice, clean and provided snacks. Good communication on status of service. Quick service. More

Report | Print

Erik is very professional and attentive. He does intake quickly and pick up is a breeze too. Really appreciate the way he and the excellent technicians get the job done! He does intake quickly and pick up is a breeze too. Really appreciate the way he and the excellent technicians get the job done! More

Report | Print

I always receive excellent customer service from Erik! My technician Camille, also provided a great video to help me to understand the maintenance needed. My technician Camille, also provided a great video to help me to understand the maintenance needed. More

Report | Print

My car broke down on me as I was heading to Mrytle Beach from Columbia. I towed my vehicle to Jim Hudson where I met Mr. Eric Due, a service adviser. I explained to Eric that I actually live in Texas, but from Columbia. I towed my vehicle to Jim Hudson where I met Mr. Eric Due, a service adviser. I explained to Eric that I actually live in Texas, but my vehicle would not start when I arrived at my house in Columbia. Eric understood my situation and discussed the options for my vehicle dilemma with management who quick want to get back on the road. My vehicle was scheduled service the following morning identifying the problems with my fuel value, evap value , and other issues. It took them less than a half day to get my back running better than what it was before I broke down. Eric will be my go to adviser when ever I’m in Columbia. He very professional and knowledgeable. I can say the same about the maintenance tech who provide a detail of the issue via video of all the problems. I strongly recommend this dealership. No up charge or arm twisting or tricks to get you to do extra for an additional charge. This dealership truly care about their customers. Thanks you again Eric and the Jim Hudson Team for ensuring I made it back to Texas. Yo have a new Texas Client, an I look forward to to get my vehicle services by you all again. More

Report | Print