Erik Due | Page 6

Detailed first service visit. Waiting area was nice, clean and provided snacks. Good communication on status of service. Quick service. Waiting area was nice, clean and provided snacks. Good communication on status of service. Quick service. More

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Erik is very professional and attentive. He does intake quickly and pick up is a breeze too. Really appreciate the way he and the excellent technicians get the job done! He does intake quickly and pick up is a breeze too. Really appreciate the way he and the excellent technicians get the job done! More

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I always receive excellent customer service from Erik! My technician Camille, also provided a great video to help me to understand the maintenance needed. My technician Camille, also provided a great video to help me to understand the maintenance needed. More

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My car broke down on me as I was heading to Mrytle Beach from Columbia. I towed my vehicle to Jim Hudson where I met Mr. Eric Due, a service adviser. I explained to Eric that I actually live in Texas, but from Columbia. I towed my vehicle to Jim Hudson where I met Mr. Eric Due, a service adviser. I explained to Eric that I actually live in Texas, but my vehicle would not start when I arrived at my house in Columbia. Eric understood my situation and discussed the options for my vehicle dilemma with management who quick want to get back on the road. My vehicle was scheduled service the following morning identifying the problems with my fuel value, evap value , and other issues. It took them less than a half day to get my back running better than what it was before I broke down. Eric will be my go to adviser when ever I’m in Columbia. He very professional and knowledgeable. I can say the same about the maintenance tech who provide a detail of the issue via video of all the problems. I strongly recommend this dealership. No up charge or arm twisting or tricks to get you to do extra for an additional charge. This dealership truly care about their customers. Thanks you again Eric and the Jim Hudson Team for ensuring I made it back to Texas. Yo have a new Texas Client, an I look forward to to get my vehicle services by you all again. More

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We had an appointment, we showed up 2 hours early due to the weather and Erick made it happen. This is the second time I have been to Jim Hudson for updates for my Lexus, I have only great things to say abo the weather and Erick made it happen. This is the second time I have been to Jim Hudson for updates for my Lexus, I have only great things to say about their service and professionalism. I am a happy customer More

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Eric is ALWAYS a great rep. He is thorough, pleasant, and extremely informative. Eric is tops He is thorough, pleasant, and extremely informative. Eric is tops More

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Very friendly and professional. Lexus has the best customer service by far. Great waiting area. Lexus has the best customer service by far. Great waiting area. More

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I was in and in a timely manner Erick keep me posted in the process . the process . More

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Always pleasant and easy to work with. Sevice is prompt easily wired in. Know my program and needs. Sevice is prompt easily wired in. Know my program and needs. More

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We have been a customer with this dealership for about 14 years. The reason we are a loyal customer is because of the personalized, impeccable service both in terms of sales and service department. years. The reason we are a loyal customer is because of the personalized, impeccable service both in terms of sales and service department. More

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