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Erik Favela
Erik Favela at Patrick Hyundai

Erik Favela

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

Contact Me
4.7
9 Reviews

Dealership Experience

3 yrs

Specialties & Trainings

Hyundai Certified Service

4.7

9 Reviews

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9 Reviews of Erik Favela

December 05, 2025

Dealership Rating
Employee Rating

Great service They do a great job every time I visit Would recommend them to everyone More

by hhernandez1964
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

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November 30, 2025

Dealership Rating
Employee Rating

Quick, efficient, and helpful No initial problems with my vehicle after being serviced, so I assume they did a good professional job. More

by Ehern1147
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

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Dec 02, 2025

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that the team was efficient with service on your vehicle! Our goal is transparency and efficiency and we are so glad that we were able to provide that for you! Thank you for choosing Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 29, 2025

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Employee Rating

The service department was able to get my car in on short notice and completed the repairs in a timely manner. More

by LSONDGEROTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2025

Patrick Hyundai responded

Thank you for your 5-star review! We are so gad to hear that the service department was able to get you in on short notice. Our goal is a seamless and stress free experience, and we are so glad that we were able to provide that to you. We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 26, 2025

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Employee Rating

They always take care of me! Am very happy! Great service great employees a wonderful experience More

by MAXSTOCK
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

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Nov 28, 2025

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad that you are happy, and that the team was able to provide you with such a wonderful visit. Our goal is to provide an exceptional customer experience every time, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 26, 2025

Dealership Rating
Employee Rating

Efficient, timely, and care The experience at Patrick Hyundai is always a pleasant one with fast, efficient service done with care. More

by aupatel85
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

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Nov 28, 2025

Patrick Hyundai responded

Thank you so much for your 5-star review! We are so glad that the team was able to provide you with such excellent and careful service! Our goal is to provide a seamless and pleasant experience with every visit, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 25, 2025

Dealership Rating
Employee Rating

Ive used them for work for many years. Excellent service Coffee is the bestest too More

by boba3
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

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Nov 28, 2025

Patrick Hyundai responded

Thank you for your 5-star review! We're glad that the team provided you with excellent service. Our goal is to provide an exceptional customer experience from start to finish, and we're glad we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 22, 2025

Dealership Rating
Employee Rating

Great service by everyone from the reception to parts and service. A shout out to Tyler, Joe, Christie, Jessica the cashier and least but not least Katherine Grass General Sales Manager! Great team eff More

by tedgsports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Gus Rozos, Mike Vanhoosier, Tyler Schulz , Jessica the Cashier.

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Nov 28, 2025

Patrick Hyundai responded

Ted, Thank you so much for your 5-star review! We are so glad that the team was able to make your visit such a spectacular one! We appreciate your kind words and we're so glad to have you ad a customer! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 22, 2025

Dealership Rating
Employee Rating

All went great. Would’ve liked a little more information on the findings of what was causing the noise in my car, but other than that it was great. More

by moniquec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Schulz

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Nov 28, 2025

Patrick Hyundai responded

Thank you for your 5-star review! We're glad that the team was able to provide great service for you. Our goal is to provide a stress free service experience for every customer. Additionally, we appreciate the feedback, as transparency is important to us! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 20, 2025

Dealership Rating
Employee Rating

An oil change and multi point inspection shouldn’t take 2 1/2 hours to do. I can get an oil change in 15 minutes and not have to get out of my vehicle. More

by SKRAMSLAND
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Nov 21, 2025

Patrick Hyundai responded

Thank you for your review, and for your feedback-it helps us understand what we can do better. We understand your frustration and we apologize for your experience. Our goal is to provide a seamless and stress free process for our customers, and regret that it seems we missed the mark with your visit. If you’d like to discuss this further, please feel free to reach out to us via text or call. -The Patrick Dealer Group Customer Relations Team

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