Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Erik Favela
Erik Favela at Patrick Hyundai

Erik Favela | Page 4

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

Contact Me
4.6
92 Reviews

Dealership Experience

3 yrs, 7 mos

Specialties & Trainings

Hyundai Certified Service

4.6

92 Reviews

Write a Review

92 Reviews of Erik Favela

May 01, 2026

Dealership Rating
Employee Rating

My experiences at Patrick Hyundai have always been excellent the service managers have gone above and beyond every time. More

by DELORESXVARGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Mike Vanhoosier , Josh

Report | Print
May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that the service team was able to provide you with a great experience! Our goal is to ensure the best service possible for our customers, and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

April 30, 2026

Dealership Rating
Employee Rating

You predicted it would take two hours to fix and then you were done within the two hour. Period. More

by RAY.FARRELL2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Gus Rozos, Tyler Schulz

Report | Print
May 01, 2026

Patrick Hyundai responded

Thank you for your review! We are so glad that you have a great visit, and that your vehicle was done in the time frame that we predicted! Our goal is transparent communication and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

April 29, 2026

Dealership Rating
Employee Rating

Great experience from dealership from leasing the car to maintenance. Professional and courteous when in for service. More

by KATHY.WARMAN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Gus Rozos, Mike Vanhoosier, Tyler Schulz

Report | Print
May 01, 2026

Patrick Hyundai responded

Thank you for your review! We are so glad that you have a great visit all around! Thank you for continuing to choose Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

April 28, 2026

Dealership Rating
Employee Rating

He never answers calls, provides no clear information, is inefficient at the job, takes too long to send documents, and wastes an excessive amount of time. More

by JORGE_LTP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Vanhoosier

Report | Print
May 01, 2026

Patrick Hyundai responded

Thank you for your review and honest feedback. We understand your frustration and your concerns are valid, especially when it comes to the service communication, and the service time during your visit. Our goal is to provide a transparency and efficient experience, and we apologize that we missed the mark with your visit. Please feel free to reach out via call or text if you ever have any concerns! - Patrick Dealer Group Customer Relations Team

April 20, 2026

Dealership Rating
Employee Rating

Erik was super helpful explaining the services recommended and what would be done that day More

by Cristy22
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Report | Print
Apr 24, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that Erik was super helpful explaining the service recommendations and that he provided transparency with your service visit as well. Our goal is to ensure proper communication so our customers stay informed-we're so glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

April 18, 2026

Dealership Rating
Employee Rating

Friendly and fast When I visit the dealership, i'm always greeted with a smile and my problems are fixed as quickly as possible. More

by JIMDI42
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Report | Print
Apr 24, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that Erik and the team were able to make your visit a great one! Our goal is to ensure our customer's needs are met and to have a transparent and efficient visit-we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

April 18, 2026

Dealership Rating
Employee Rating

Very professional and efficient service. Erik greeted me with a smile and walked me through the service process. More

by JIMDI42
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Report | Print
Apr 24, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that Erik and the team were able to make your visit a great one! Our goal is to ensure our customer's needs are met and to have a transparent and efficient visit-we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

April 18, 2026

Dealership Rating
Employee Rating

The mechanic left my air filter door open. I noticed it when I got home. More

by MAZZONI.PAMELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Vanhoosier, Tyler Schulz

Report | Print
Apr 24, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad your visit went well, but we regret that it seems we missed the mark w little with your service visit. Please feel free to reach out to us via call or text if you ever need any assistance! - Patrick Dealer Group Customer Relations Team

March 30, 2026

Dealership Rating
Employee Rating

Good clean facility. Felt questions I had about an issue were just overlooked due to what he said they could not duplicate issue. More

by don_hauswirth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Schulz

Report | Print
Apr 03, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that you had a great visit! Our goal is to ensure that your questions are answered, and we apologize that you felt your questions were overlooked, but overall glad that you had a good visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

March 30, 2026

Dealership Rating
Employee Rating

I don't know what to tell you. But everything was okay with me. When I get there from start to end More

by MDRASKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Gus Rozos, Mike Vanhoosier, Tyler Schulz

Report | Print
Apr 03, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that your visit went well and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

1
...
3
4
5
...
10

Dealership Inventory (383 Vehicles)

new 2026 Hyundai SANTA FE HEV car, priced at $34,520
2026 Hyundai SANTA FE HEV
new
Phantom Black exterior
Automatic
All-wheel Drive
$34,520
View Details
new 2026 Hyundai Elantra car, priced at $24,447
2026 Hyundai Elantra
new
Black exterior
CVT
Front-wheel Drive
$24,447
View Details
used 2023 Hyundai Elantra car, priced at $20,312
2023 Hyundai Elantra
used
Scarlet Red Pearl exterior
CVT
Front-wheel Drive
$20,312
View Details
used 2018 Subaru Forester car, priced at $16,412
2018 Subaru Forester
used
Ice Silver Metallic exterior
CVT
All-wheel Drive
$16,412
View Details
new 2026 Hyundai Elantra car, priced at $24,768
2026 Hyundai Elantra
new
Black exterior
CVT
Front-wheel Drive
$24,768
View Details
used 2024 Hyundai Tucson car, priced at $27,312
2024 Hyundai Tucson
used
Intense Blue exterior
Automatic
All-wheel Drive
$27,312
View Details
View All Inventory