Erik Favela
Erik Favela at Patrick Hyundai

Erik Favela

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

Contact Me
4.6
48 Reviews

Dealership Experience

3 yrs, 3 mos

Specialties & Trainings

Hyundai Certified Service

4.6

48 Reviews

Write a Review

48 Reviews of Erik Favela

March 11, 2026

Dealership Rating
Employee Rating

Everyone is always so nice when I bring my car in for service. I wish things were so expensive, but that's not anyone's fault there. More

by ALYO11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 10, 2026

Dealership Rating
Employee Rating

Quick to make an appointment. Service time was exactly as stated. Explanation of what service was completed was easy you understand. More

by C_SPAGNOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 09, 2026

Dealership Rating
Employee Rating

No No thank you No thank you No thank you No thank you No thank you More

by JESSHENRY74
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

March 02, 2026

Dealership Rating
Employee Rating

This was a smooth Saturday experience thank you I have no complaints to make I got the Patrick promise More

by Samlynn415
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Mar 06, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are thrilled to hear you had a smooth Saturday experience with us! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 26, 2026

Dealership Rating
Employee Rating

Time for service, dealer kept following up with me due to my schedule and when I described several issues that I was having with vehicle, I was given the truth, where another dealership service guy told me a More

by Tippingpoint9
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Feb 27, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that the service team gave you a great experience, and that your concerns were met with honest, transparent communication. Our goal is to provide swift and transparent service experience-we're glad we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 26, 2026

Dealership Rating
Employee Rating

No hassle service. Everyone was polite and calm The time it took for service from beginning to end was great More

by HURONTS
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Feb 27, 2026

Patrick Hyundai responded

Thank you for your review! We are glad to hear that your experience was great and that the team provided you with hassle free service! Our goal is to ensure our customers needs are met and that we have a welcoming, friendly environment-we're glad that we hit the mark with your visit! We look forward to assisting you in he future! - Patrick Dealer Group Customer Relations Team

February 26, 2026

Dealership Rating
Employee Rating

I had warranty work that needed to be done and you attempted to charge me for it. I had to argue about it, which is stressful and annoying. Also, the 2.75% for credit card transactions. That's a cost More

by bridgetdooley
Recommend Dealer
No

Other Employees Tagged: Erik Favela

Feb 27, 2026

Patrick Hyundai responded

Thank you for your review and your honest feedback. We understand your frustrations and your concerns are valid-especially when it comes to the transparency of the pricing that you seemed to encounter. Our goal is to provide a transparent and stress free process, and we regret that it seems we missed the mark. We encourage you to reach out via call or text if you ever have any concerns! - Patrick Dealer Group Customer Relations Team

February 19, 2026

Dealership Rating
Employee Rating

Great service! Got my car back right away! Thank you! The service manager was so helpful! More

by NICOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the service manager was so helpful! Our goal is to provide a transparent and stress free process, and we're glad that we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 19, 2026

Dealership Rating
Employee Rating

It was good. Well it was ok. But I felt they should of explained a little better. About billing. Where to bring my car to get serviced etc. More

by Lpwv71
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Feb 20, 2026

Patrick Hyundai responded

Thank you for your review! We are glad your visit was good. We apologize that the communication seemed to lack a bit during your visit! Please reach out to us if you ever have any questions. - Patrick Dealer Group Customer Relation Team

February 19, 2026

Dealership Rating
Employee Rating

Very good I usually get very good service and prompt attention to things my car needs. More

by RACEN57
Recommend Dealer
Yes

Other Employees Tagged: Erik Favela

Feb 20, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the team was attentive and the service was prompt! Our goal is to provide a transparent and thorough process, and we're glad that we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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