392 Reviews
Write a Review392 Reviews of Erik Fernandez
June 08, 2022
Servicios siempre han sido excelentes este es mío sexto Cadillac y estoy segura que seguiré siendo fiel Cadillac y estoy segura que seguiré siendo fiel More
Other Employees Tagged: John Varela, Richard Loero, Tony Martinez, Juan Santos, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang, Alfonso Robleto
June 03, 2022
Accommodated me, called at the last minute and they fit me in. In addition did not get out of the doctor so could not keep the scheduled appointment so adjusted. me in. In addition did not get out of the doctor so could not keep the scheduled appointment so adjusted. More
Other Employees Tagged: There was another that assisted sits closest to cashier
May 25, 2022
It took 14 days to replace a key, they charge me $750, they did not fix the windshield wiper, I had to pay the first week of car rental because they did not have a service car available and the rep Erik w they did not fix the windshield wiper, I had to pay the first week of car rental because they did not have a service car available and the rep Erik was extremely hard to find, very poor communication, the one star that I am giving them is that some of the employees were nice and helpful. I really hope I never have to go back over there More
May 17, 2022
Always provide the highest level of customer service in the many years of doing business. the many years of doing business. More
Other Employees Tagged: Luis Carbonell, Cesar Rojas
April 25, 2022
I was pleased with all aspects of the service and Erik’s communication . The organization of getting in and out was excellent. I also appreciated the ride home after dropping off my vehicle. communication . The organization of getting in and out was excellent. I also appreciated the ride home after dropping off my vehicle. More
Other Employees Tagged: Carmen
April 25, 2022
Great place and sales and management are awesome! Service is lightning fast which is great but the downfall is the time it takes to get your car after you pay. It’s ridiculous and in the summer mont Service is lightning fast which is great but the downfall is the time it takes to get your car after you pay. It’s ridiculous and in the summer months awfully hot as you wait in a high traffic on air conditioned or fanned area. More
Other Employees Tagged: Bruno Zayas, Beny Ledesma
April 24, 2022
Fast response courtesy friendly diligent staff knowledgeable efficient customer quality staff friendly service friendly training staff like family friendly returning cleaned car knowledgeable efficient customer quality staff friendly service friendly training staff like family friendly returning cleaned car More
Other Employees Tagged: Richard Loero, Tony Martinez, Stephanie Reyno, Carmen Alicea, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang, Alfonso Robleto

