Erik Fernandez
Erik Fernandez at Williamson Cadillac

Erik Fernandez | Page 35

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
392 Reviews
4.8

392 Reviews

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392 Reviews of Erik Fernandez

March 30, 2021

Dealership Rating
Employee Rating

As always, great customer service . Prompt and professional. Appointment option is ideal for those of us short on time. Staff is always courteous and friendly. More

by NIKIPATROL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Williamson Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Jeff Rogers - jrogers@wagmiami.comb

March 24, 2021

Dealership Rating
Employee Rating

As always great service at Williamson. Eric, my service advisor was extremely helpful and made sure that I was up to date on anything that arose. Great experience!!! More

by rmarti3075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 18, 2021

Dealership Rating
Employee Rating

Erik Fernandez is the best service professional at the dealership. ...................However, your insistence on more detailed review is annoying and detracts from a good review. More

by CARSPICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

Williamson Cadillac responded

Thank you for your great review! We're glad to have Erik on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 17, 2021

Dealership Rating
Employee Rating

Everything was great the service was top notch. Everyone we interacted with was kind and extremely helpful. I don’t see myself servicing my vehicle anywhere else. More

by CARLOSJR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero, Tony Martinez, Stephanie Reyno, Carmen Alicea, Juan Santos, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang

Mar 19, 2021

Williamson Cadillac responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 09, 2021

Dealership Rating
Employee Rating

Williamson cadillac para mi es el mejor dealer de cadillac en todo Estados Unidos de Norteamérica ahi te atienden como si fuese familia es servicio es el mejor More

by CHICHO1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez, Stephanie Reyno, Carmen Alicea, Juan Santos, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang, Jeff Rogers

Mar 11, 2021

Williamson Cadillac responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 20, 2021

Dealership Rating
Employee Rating

Williamson has the best hands down customer service. My last visit was not that good and I was disappointed but when I went last week they more than made up for it. Great service advisors excellent service More

by aidal661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo

Feb 23, 2021

Williamson Cadillac responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 10, 2021

Dealership Rating
Employee Rating

Always an excellent experience! The team is always punctual, very communicative, well trained, with excellent experience. Williamson will remain me go to dealer for service and car purchases. More

by Andy Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea , Mickey Barrios, Carlos Gomara

Feb 12, 2021

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 09, 2021

Dealership Rating
Employee Rating

I have had great experiences at this dealership. I wouldn’t take my car anywhere else. Each time I go, the people are friendly and the work is fine efficiently. If it’s going to take more than a day, More

by LYDIS2DPARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gomara

Feb 11, 2021

Williamson Cadillac responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Williamson Cadillac! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 16, 2021

Dealership Rating
Employee Rating

Workmanship on the vehicle is excellent. Customer service department is fast. Loaner car was given to us on a prompt basis. We love our cadillac More

by peralta6372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2021

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 16, 2021

Dealership Rating
Employee Rating

All went smoothly. Even was given rental after it was clear service would take a little more time. Only negative point was that after having received my car the dashboard monitor did not go up anymore. More

by RSMIT-phone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2021

Williamson Cadillac responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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