Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez | Page 13

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
184 Reviews

Dealership Experience

20 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.8

184 Reviews

Write a Review

184 Reviews of Erik Fernandez

January 28, 2022

Dealership Rating
Employee Rating

Erik Fernandez is the best service writer. Great and professional service! I always use Williamson for all my GMC service. Erik is always extremely helpful and knowledgable. Thank you for all you do. More

by G.fernandez00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2022

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

January 27, 2022

Dealership Rating
Employee Rating

Great thanks for your help and I great ful for the help thank you once again More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Jan 28, 2022

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 25, 2022

Dealership Rating
Employee Rating

Lack of communication. My car was ready and I had to call and find out my car was Ready the day before. Car returned filthy. I had oil stains all over my steering wheel and center console. Unnecessa More

by kevincalienes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 31, 2022

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

January 12, 2022

Dealership Rating
Employee Rating

Great customer service. Mike was very nice and helpful Very quick service Close from home Clean and no waiting on getting the car . Thank you. More

by mariacarolina90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Jan 14, 2022

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 28, 2021

Dealership Rating
Employee Rating

Good customers service. Staffs were very nice and patient. I’ll be back next time for sure More

by guiselineflorestal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Dec 30, 2021

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 17, 2021

Dealership Rating
Employee Rating

Excelente servicio y buen trato. Muy personal con sus snacks y bebidas. Perfecto todo lo de su dealer More

by Delgadofrank611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Dec 20, 2021

Williamson Buick GMC responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 16, 2021

Dealership Rating
Employee Rating

Very poor service all around! Sold my car so i dont have to come back More

by HCARDONA2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto, Mike valladares

Dec 17, 2021

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 11, 2021

Dealership Rating
Employee Rating

Did not get the service. Had to wait an hour to get loaner car. That’s unexceptable had to get to another appointment and could not wait that long. More

by BOYER1707
Customer Service
Recommend Dealer
No
Dec 17, 2021

Williamson Buick GMC responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 09, 2021

Dealership Rating
Employee Rating

Really professional and on point customer service and courteous staff that go the extra mile.not money hungry and very honest More

by jsapgi
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea , Carlos Gomara

Dec 10, 2021

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

December 08, 2021

Dealership Rating
Employee Rating

Always had a good experience here! The service is amazing! I recommend this to anyone in need of their services. More

by Yurisel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Dec 10, 2021

Williamson Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your experience completely painless. Sincerely, Juan Santos Service Director juans@wagmiami.com

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