Dealership Experience
20 yrs, 7 mos
Languages Spoken
English
Spanish
184 Reviews
Write a Review184 Reviews of Erik Fernandez
July 28, 2022
I am 100% satisfied with Williamson. I have purchased 2 vehicles and have all my service work done here. I have purchased 2 vehicles and have all my service work done here. More
Other Employees Tagged: Luis Carbonell
July 26, 2022
I brought my vehicle in for a required service. Since picking it up I have noticed a significant decrease in MPG. I called to inquire about the situation more than once and have not received a r Since picking it up I have noticed a significant decrease in MPG. I called to inquire about the situation more than once and have not received a return call. No happy. More
July 16, 2022
Great, fast, friendly and professional service. Will definitely come back to this dealership for all my service. Will definitely come back to this dealership for all my service. More
Other Employees Tagged: Stephanie Reyno
June 30, 2022
The only reason I gave it a one star was because I had to bring my wife’s car 3 times for them to get it repaired correctly. If it wasn’t for Eric my service rep, it wouldn’t have happened. Cadillac and GMC bring my wife’s car 3 times for them to get it repaired correctly. If it wasn’t for Eric my service rep, it wouldn’t have happened. Cadillac and GMC is losing it’s mechanical quality and even the service manager gives poor excuses for vehicle problems. More
June 29, 2022
Amazing Service! ! It's my 4th lease with them and they always have a smile when I come in and ask about my needs and answer all my questions. They always try to find ! It's my 4th lease with them and they always have a smile when I come in and ask about my needs and answer all my questions. They always try to find the best deal for me. Can't wait to go back and change my car again with them. More
Other Employees Tagged: Jermaine Chambers, Yorny Fundora, Luis Sanchez, John Varela , Robert Garcia
June 27, 2022
When I made appointment, I advised the service consultant that I was going in for a recall, oil change and needed to replace a part. After waiting for 2 and a half hours, I was told that the recall piece (a that I was going in for a recall, oil change and needed to replace a part. After waiting for 2 and a half hours, I was told that the recall piece (a jack) was not in stock nor was the part that needed repair! They will call me when it arrives! What a waste of time and money! I could have taken my car elsewhere for a less expensive oil change! Only had it done there so I could resolve everything at the same time! More

