Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez | Page 9

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
179 Reviews

Dealership Experience

20 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.8

179 Reviews

Write a Review

179 Reviews of Erik Fernandez

June 29, 2022

Dealership Rating
Employee Rating

Amazing Service! ! It's my 4th lease with them and they always have a smile when I come in and ask about my needs and answer all my questions. They always try to find More

by VLEYCEGUI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Williamson Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

June 28, 2022

Dealership Rating
Employee Rating

Erik is the serviceman who attends me. Very knowledgeable, great customer service skills and is always friendly and helpful. More

by wdbodden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Williamson Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Juan Santos Service Director juans@wagmiami.com

June 28, 2022

Dealership Rating
Employee Rating

Erik Fernandez was very helpful and attentive. Excellent service as usual. Everything was as promised. More

by G.fernandez00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Williamson Buick GMC responded

Hi G.fernandez00 and thank you for your kind words. We are very happy to hear that Erik was so attentive during your visit to our dealership and that he gave you some insight on your issue! Thank you again and we look forward to working with you again in the future! Sincerely, Juan Santos Service Director juans@wagmiami.com

June 27, 2022

Dealership Rating
Employee Rating

When I made appointment, I advised the service consultant that I was going in for a recall, oil change and needed to replace a part. After waiting for 2 and a half hours, I was told that the recall piece (a More

by sylpg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 29, 2022

Williamson Buick GMC responded

sylpg, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Juan Santos Service Director juans@wagmiami.com

June 24, 2022

Dealership Rating
Employee Rating

Eric very helpful, dealer work great everything was done in a orderly manner, Hope they add more parking More

by tonydiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2022

Williamson Buick GMC responded

Thank you for your wonderful feedback, Tony! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 20, 2022

Dealership Rating
Employee Rating

Excellent costumer service ,nice persons,excellent dealer my best recommendations ,for my the best gmc in miami More

by Reynier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2022

Williamson Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 13, 2022

Dealership Rating
Employee Rating

This is by far the best dealership in Miami, FL. I had my car serviced and they even washed my car while being serviced. Keep up the good work. More

by ladylette973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2022

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

June 10, 2022

Dealership Rating
Employee Rating

My Service Advisor, Erik F went over and beyond. Kept me informed during the entire time my Yukon was in their shop. The mechanics working on my vehicle took the time to show me what was wrong with More

by Michael.carrino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2022

Williamson Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Juan Santos Service Director juans@wagmiami.com

June 08, 2022

Dealership Rating
Employee Rating

The work is excellent and all the staff that greet me did a excellent job too, l would recommend them to anyone. More

by 166826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Reyno , All the mechanics that work on the Buick excellent

Jun 09, 2022

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

June 08, 2022

Dealership Rating
Employee Rating

Always provides top notch service at an incredible price. Mike McKesson is the best service advisor I’ve ever dealt with. More

by JOHNJCERVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beny Ledesma, Pete Betancourt, Richard Loero, Juan Santos , Skip Moosang, Mike McKesson

Jun 09, 2022

Williamson Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

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