Erik Lett

I felt that they were professional and they took good care of me. I appreciated them vacuuming and the carwash. care of me. I appreciated them vacuuming and the carwash. More

by donnaknoblich Verified Customer Verified Customer

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I had a key replacement for my wheels , they kept their word, which was a great character check for me. word, which was a great character check for me. More

by MELBARAE77 Verified Customer Verified Customer

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They were all courteous and attentive quickly went to work on my recall for my 2013 kia optima work on my recall for my 2013 kia optima More

by Jerry Verified Customer Verified Customer

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Communication was consistent and frequent. Betty was extremely kind and easy to work with! I got my car back very quickly! I have no complaints about this experience. Betty was extremely kind and easy to work with! I got my car back very quickly! I have no complaints about this experience. More

by jlforys Verified Customer Verified Customer

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They do what they say. Very courageous and treat you right. Couldn’t have been treated any better Very courageous and treat you right. Couldn’t have been treated any better More

by billlp Verified Customer Verified Customer

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I got a great deal and a was surprised with the follow up service I received after the purchase. service I received after the purchase. More

by YORYAND Verified Customer Verified Customer

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Very kind people, they made sure we were in and out of there while we got our car serviced. They were attentive and hard working. there while we got our car serviced. They were attentive and hard working. More

by briannaserna Verified Customer Verified Customer

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Ever since the ownership change, they no longer wash vehicles or give you loaner vehicles. Meaning, you either sit and wait for your service, which could be anywhere from 1-6 hours long, or you walk aro vehicles or give you loaner vehicles. Meaning, you either sit and wait for your service, which could be anywhere from 1-6 hours long, or you walk around Everett and are subject to the byproducts of the homeless population that are visible everywhere. They will offer a Lyft ride, up to 7 miles. That’s a very small radius for anyone to go to. It’s pretty ridiculous. They started my recall assessment/repair and couldn’t finish it. So I had to bring it back. They only offer loaners for multiple day services, but it seems they will start the work to prevent having your car there for multiple days, therefore not needing to give you a loaner. More

by SF Verified Customer Verified Customer

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I have been working with Steve is the service department over the last several weeks and want to share that it has been an absolute pleasure. His attention to detail, consistent follow up and commitment to over the last several weeks and want to share that it has been an absolute pleasure. His attention to detail, consistent follow up and commitment to problem solving has made my entire experience seamless. I am grateful. More

by Cheryl.huffman Verified Customer Verified Customer

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Very professional and curtious. Efficient and attentive. Hard to reach by phone. Still waiting to hear back on a part. Efficient and attentive. Hard to reach by phone. Still waiting to hear back on a part. More

by Diva Verified Customer Verified Customer

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