Erik Matos | Page 14

Came in because "air" indicator came on. Got to dealership at 7:30 a.m. on Saturday. When checked in was told there would be l hour wait and when ? said they had to do # pt checks. Told them I wa dealership at 7:30 a.m. on Saturday. When checked in was told there would be l hour wait and when ? said they had to do # pt checks. Told them I was just in for oil change. 20 min. later said vehicle was done. Left dealership and continued to Diamond Spg. road when "air" indicator came on again. Called dealership and spoke to Erik in service dept. and he told me to come back, which I did, asked for him and he got right to it, he apologized had it fixed and took it for a test drive. I was asked who my initial advisor was and I said I didn't know, never given any paperwork lst time or second time. Whole episode took approx. 2 hrs. 2hrs. with something that was simple. Not a happy camper. More

by ACMACKINNON1 Verified Customer Verified Customer

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It was a very pleasant service, very professional with their services and people. They have always treated me very good. Service advisor are very polite and they know what they’re doing. I have been their services and people. They have always treated me very good. Service advisor are very polite and they know what they’re doing. I have been in the Joyce Honda family for over 5 years and I have never experience a problem with them. A very professional company and services. Highly recommend and highly satisfied. More

by Manuelmedina17 Verified Customer Verified Customer

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Very nice and professional people,always give you good explanation about what wrong with the car.It is nice and clean Enviromental.That’s why I always choose. Joyce Hond . explanation about what wrong with the car.It is nice and clean Enviromental.That’s why I always choose. Joyce Hond . More

by JDAMELINES Verified Customer Verified Customer

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A great dealership! very easy to work with. the best price. will be coming back for my next honda. Sales are the best people i worked with ever. price. will be coming back for my next honda. Sales are the best people i worked with ever. More

by Darren S Verified Customer Verified Customer

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Excellent service as always from Joyce Honda. Kudos to Lloyd, Eric, and the entire great Service Dept. Happy customer for twenty years. Thank you. Rich Lloyd, Eric, and the entire great Service Dept. Happy customer for twenty years. Thank you. Rich More

by JBurz Verified Customer Verified Customer

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I have had difficulty getting through to the dealership on two separate occasions. The supervisor I had on my last visit was very attentive and listed all my complaints. One is still Not resolved. on two separate occasions. The supervisor I had on my last visit was very attentive and listed all my complaints. One is still Not resolved. More

by SNAPSHOT10 Verified Customer Verified Customer

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The loaner car is key as I need to keep dealing with life while my car gets fixed. Working with people who know my car is helpful! while my car gets fixed. Working with people who know my car is helpful! More

by DEMINGK Verified Customer Verified Customer

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I’ve use Joyce Honda for a little over ten years having moved from Manhattan. I’ve always found the service department staff so accommodating and helpful. I love that I can get a ride home if my car has to moved from Manhattan. I’ve always found the service department staff so accommodating and helpful. I love that I can get a ride home if my car has to stay in for a long time and the loaner car option when needed. We have also have bought two cars here. Have recommended many of my friends who have also bought cars. More

by juliefgreen2003 Verified Customer Verified Customer

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Every time that I have service to my truck, it is ALWAYS OUTSTANDING. The service department is friendly and does ask what is needed to be done. OUTSTANDING. The service department is friendly and does ask what is needed to be done. More

by FISHINGMAN6691 Verified Customer Verified Customer

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Joyce Honda is following COVID-19 sitting arrangements. I appreciate that very much. The service department always explains what they have done to my car. appreciate that very much. The service department always explains what they have done to my car. More

by CHALKDUST423 Verified Customer Verified Customer

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