Erik Muniz
Erik Muniz at Audi Dallas

Erik Muniz

Service Advisor

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.5
128 Reviews
4.5

128 Reviews

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128 Reviews of Erik Muniz

December 08, 2025

Dealership Rating
Employee Rating

Audi Dallas never fails to help with your purchase or lease.! always on top of their game, the entire dealership it’s a great atmosphere! Thank you and Merry Christmas 🎄 More

by Lorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Mireles

Dec 08, 2025

Audi Dallas responded

Lorenzo, thanks for sharing 5-stars! We're glad to hear our team is always on top of their game! We appreciate your endorsement and look forward to serving you again in the future. Thanks again and Merry Christmas to you as well!

October 09, 2025

Dealership Rating
Employee Rating

Quick scheduling, quick and courteous service at the dealership, good facility to work and charge while waiting for the service, good DVI report, quickly out. This was an oil change I hope that they con More

by shah.shashil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramsey

Oct 09, 2025

Audi Dallas responded

shah.shashil, thank you for sharing 5-stars! We're happy to hear our team is quick and provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 30, 2025

Dealership Rating
Employee Rating

Jaramy, Thomas, Dori and the entire Audi Dallas team provide exceptional service and take care of you from start to finish! They are the definition of professional and make the process so easy. Will for More

by Katelynneu13
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2025

Audi Dallas responded

Katelynneu13, thank you for sharing 5-stars! We're glad to hear Jaramy, Thomas, Dori, and the rest of our team provide exceptional service and earned your loyalty! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 03, 2025

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Employee Rating

I would not have purchased another Audi if Jaramy had not presented me with options I had not considered. Got a 6 year newer model, more tricked out with a longer warranty and for $25k less than the Lexu More

by daltxjock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaramy LaLonde, Josh Vu

Jul 03, 2025

Audi Dallas responded

daltxjock, thank you for sharing 5-stars! We're pleased to hear Jaramy was able to help you find a competitive deal on a better car! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again, and we're glad to have you in the Audi family!

June 28, 2025

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Employee Rating

I was really please with my service. The service advisor was great. I got the service that I wanted; More

by Andrea sanders , A7 divs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marvin Clayton, Andy Mireles , Ramsey Guillory

Jun 29, 2025

Audi Dallas responded

Andrea, thank you for sharing 5-stars and noting a great service visit. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 06, 2025

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Employee Rating

Had a great experience at the dealership. My service guys were friends and nice. Got my service done on time and hassle free. More

by akhilsarna93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel McClure, Marvin Clayton, Andy Mireles , Brandon Hunter , Alan Cavin, Abby Lopez, Katelyn Neu

Mar 06, 2025

Audi Dallas responded

Akhilsarna93, thank you for sharing 5-stars and noting you had a great experience with us! We appreciate your endorsement and we look forward to serving you additionally in the future. Thanks again!

January 30, 2025

Dealership Rating
Employee Rating

Tim and Eric always take such great care of my car and of me. I love as so appreciative that Tim was able to find a loaner for me on this occasion The work was completed on time. Thank you so much! More

by munizem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Bennett

Jan 31, 2025

Audi Dallas responded

munizem, thank you for sharing 5-stars and noting Tim and Eric always take great care of you. We love to hear that your work was completed on time and that the loan car was a big help. Let us know when we may serve you additionally. See you next time. Thanks again!

December 27, 2024

Dealership Rating
Employee Rating

I recently had an exceptional experience working with Jaylun Watkins when my car’s check engine light came on and I suspected a possible coolant leak. From the moment I reached out, Jaylun was attentive More

by euroq5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Mireles , Jaylun Watkins

Dec 27, 2024

Audi Dallas responded

euroq5, thank you for sharing 5-stars and noting that you had an exceptional experience in service with Jaylun in service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 06, 2024

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Employee Rating

Over priced. I took my car in for over heating, $4,000 later each I was in SHOCK. Detail on invoice I see screws for $6. They said they would discount the evalua More

by Craigdailey2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel McClure, Marvin Clayton, Andy Mireles , Brandon Hunter , Alan Cavin, Abby Lopez, Katelyn Neu

Nov 06, 2024

Audi Dallas responded

Craig, we are sorry to hear that you are still discontent with the pricing of your recent service visit and appreciate your continued feedback. Unfortunately, there is was active recall on your car and the vehicle is out of factory warranty by both time and mileage by a substantial margin. We checked in with our team and understand that Eric reached out to discuss your frustration and ultimately ended up providing you a $200 refund towards the total to assist with the costs you were concerned about including miscellaneous parts like screws. If you would like to follow up additionally, you may always reach our Service Manager, Brandon Hunter directly at bhunter@audidallas.com or 214-561-1849 and he would be happy to discuss your concerns. We appreciate your business and your feedback and look forward to serving you additionally. Take care and best wishes!

October 29, 2024

Dealership Rating
Employee Rating

Really wonderful people and outstanding service! Audi is a great car this is a wonderful dealership! More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marvin Clayton

Oct 30, 2024

Audi Dallas responded

Tom, thank you for sharing 5-stars and noting our wonderful people and outstanding service! We're pleased to hear you describe us a wonderful dealership! We appreciate your business and your note and we look forward to serving you additionally when the time comes. Thanks again!

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