Ryan helped me pick my new car and Brian worked with me
to get the best deal. Thank you for helping me get a fantastic car!
to get the best deal. Thank you for helping me get a fantastic car!
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by HOFFMAN.SARA
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Cox
, Brian Lonchar
May 26, 2025 -
Niello BMW MINI responded
Thanks for sharing your thoughts about your experience with Niello BMW MINI. We appreciate your business and hope to see you again soon!
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
Wonderful knowledgeable staff!
Melanie is a wonderful sales person great product knowlege. The entire staff at Niello was and is superior! I will send all my friends and family! T
Melanie is a wonderful sales person great product knowlege. The entire staff at Niello was and is superior! I will send all my friends and family! Thank you for everything!
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by ERIN38
Verified Customer
Verified Customer
Other Employees Tagged:
Justin Watts
, MELANIE MOHR, CHAD WESSLING, Kevin
May 09, 2025 -
Niello BMW MINI responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
Could not be more pleased.
Creed was an excellent rep for Niello. Our best experience with BMW in years. Curtis was excellent as well!
Creed was an excellent rep for Niello. Our best experience with BMW in years. Curtis was excellent as well!
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by BYRONGLENN
Verified Customer
Verified Customer
May 03, 2025 -
Niello BMW MINI responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
They listened to what I wanted and showed me the option I
had. This is so nice compared to chico bmw that was trying to force a lease on me
had. This is so nice compared to chico bmw that was trying to force a lease on me
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by PD4BYEX2003@yahoo.com
Verified Customer
Verified Customer
Apr 26, 2025 -
Niello BMW MINI responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW MINI.
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
Had an amazing experience purchasing our new car from
Niello BMW Sacramento. Dalton was fantastic, knowledgeable, highly professional, and genuinely great to work with. The entire process was easy, seaml
Niello BMW Sacramento. Dalton was fantastic, knowledgeable, highly professional, and genuinely great to work with. The entire process was easy, seamless, and stress-free. No pressure, just great service and communication. We love our new car and would absolutely work with Dalton and the Niello team again. Highly recommend!
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by skyeholliday
Apr 16, 2025 -
Niello BMW MINI responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW MINI!
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
Was able to make my purchase online and save myself the
trip to Sacramento! Fast and easy, Fatima was a pleasure to work with, financing was great, value for my trade was more than fair and I got the car
trip to Sacramento! Fast and easy, Fatima was a pleasure to work with, financing was great, value for my trade was more than fair and I got the car of my dreams!! They even drove it to my house and picked up my trade the next day!
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by MICHAELI408
Verified Customer
Verified Customer
Apr 14, 2025 -
Niello BMW MINI responded
Thanks for sharing your thoughts about your experience with Niello BMW MINI. We appreciate your business and hope to see you again soon!
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
my experience at the dealership was great.
Ryan was a fabulous salesman and so easy to work with. He knows his products. He knew all about the car and you could tell he likes cars. I was buyin
Ryan was a fabulous salesman and so easy to work with. He knows his products. He knew all about the car and you could tell he likes cars. I was buying a pre-owned Mini.
Everyone else was very nice.
They have coffee and a couple snacks so that’s nice since I was there for about two hours or so.
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by KAWKAW999
Verified Customer
Verified Customer
Mar 23, 2025 -
Niello BMW MINI responded
It's fantastic to hear that Ryan provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI!
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
Ryan was pleasant to work with before the sale.
Responsiveness went way down after the sale. During the closing process, I was tricked into purchasing an undesired option. When I requested cancella
Responsiveness went way down after the sale. During the closing process, I was tricked into purchasing an undesired option. When I requested cancellation, it was readily agreed to but dealership did not send reinbursement check as promised. 4 weeks later I am still waiting and no one from dealership has any sense of urgency about resolving it.
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by ERIK37
Verified Customer
Verified Customer
Feb 20, 2025 -
Niello BMW MINI responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, Erik, we can get to the bottom of this.
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
Feb 20, 2025 -
Niello BMW MINI responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, Erik, we can get to the bottom of this.
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
Creed's patience through the sales process which lasted
about 9 months is really appreciated.
about 9 months is really appreciated.
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by KOCHUMOL
Verified Customer
Verified Customer
Other Employees Tagged:
Creed Cate
, Brian Lonchar
Feb 09, 2025 -
Niello BMW MINI responded
Thank you so much for your kind words for Creed and for choosing Niello BMW MINI! Please let us know if we can be of any more assistance.
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376
It was a great experience and great service.
Much appreciated. Repeat customer and will be back again.
Much appreciated. Repeat customer and will be back again.
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by JKASTAN
Verified Customer
Verified Customer
Other Employees Tagged:
PETER ALEXAN, TONY ALEXAN
Feb 04, 2025 -
Niello BMW MINI responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Paul Suchanek
General Manager
psuchanek@niello.com
916-890-2376