Erika Paleny | Page 3

Smooth transactions with friendly knowledgeable staff. Recommending purchasing a car from this dealership. Efficient and effective Recommending purchasing a car from this dealership. Efficient and effective More

by TAILOREDLEARNING Verified Customer Verified Customer

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Niello dealers have provided a great experience. We previously purchased a vehicle from Neillo Audi then returned to Niello BMW for our second consecutive purchase. We previously purchased a vehicle from Neillo Audi then returned to Niello BMW for our second consecutive purchase. More

by racerrex90 Verified Customer Verified Customer

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Horrible. They lied about everything and overcharged for everything. Be careful, be very careful. Bad Tricks they use: 1. They charge for an after market They lied about everything and overcharged for everything. Be careful, be very careful. Bad Tricks they use: 1. They charge for an after market tracking device that is free and included with the Mini App. 2. They claim that the extended warranty is 10 years and give you a yearly price, but it is only 6 years as the car warranty is 4 years. 3. They try to charge you for unnecessary xx like ding repair and all kinds of terrible charges. 4. Complete rip-off More

by Senior Verified Customer Verified Customer

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Creed was responsive and helpful. My only wish was that answers to my questions were more direct in order to save me time to complete this transaction. My only wish was that answers to my questions were more direct in order to save me time to complete this transaction. More

by RMGIORDANO Verified Customer Verified Customer

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Poor business customer service. Fatima was very good, but the financial officer needs to be retrained. She was upset because I didn’t buy the extra insurance. Also, the first car I Fatima was very good, but the financial officer needs to be retrained. She was upset because I didn’t buy the extra insurance. Also, the first car I was buying had a strong dog odor coming from the cargo area. Somebody was supposed to eliminate that smell before advertising it for sale. In addition, the financial officer Erika Paleny, failed to install the RecovR device. And they failed to answer to my emails. More

by BENNIE856 Verified Customer Verified Customer

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My whole experience at Niello was a true blessing! ! Thank you all for your kindhess. ! Thank you all for your kindhess. More

by JLAVENDER613 Verified Customer Verified Customer

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Ryan Cox is the best Car Dealer I have ever worked with in 36 years of buying cars. The Niello Group should give him a huge Promotion!!!!! in 36 years of buying cars. The Niello Group should give him a huge Promotion!!!!! More

by MBARKER2 Verified Customer Verified Customer

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Fantastic customer service and the deal I got was amazing. I love this vehicle and it met all our needs. amazing. I love this vehicle and it met all our needs. More

by D1200GS Verified Customer Verified Customer

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Very friendly and very professional! ! Always happy to help and answer any questions that come up! ! Always happy to help and answer any questions that come up! More

by CYDKMETO Verified Customer Verified Customer

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Great sales purchase experience and quality vehicle. Out of state registration process was terrible. Poor communication and education has led to an expensive paperweight sitting in my garage for over a Out of state registration process was terrible. Poor communication and education has led to an expensive paperweight sitting in my garage for over a month. More

by EAnders Verified Customer Verified Customer

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