We don't own a mini, but your great anyway!
!!! We traded the X5 for a Subaru
!!! We traded the X5 for a Subaru
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by ELIZABETHWILDE
Verified Customer
Verified Customer
Jan 01, 2024 -
Niello BMW MINI responded
Elizabeth, Thanks for sharing about your experience with Niello BMW MINI. We appreciate your business and hope to see you again soon!
David Sotomayor
Business Development Manager
david.sotomayor@niello.com
(650) 455-7686
Had some issues at the store and went to the corp to get
the issues resulded. Curtis and Louis were not honest with us.
the issues resulded. Curtis and Louis were not honest with us.
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by BOB@HERITAGEOAK
Verified Customer
Verified Customer
Jan 01, 2024 -
Niello BMW MINI responded
Bob, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
David Sotomayor
Business Development Manager
david.sotomayor@niello.com
(650) 455-7686
Sales personnel, great.
Financing, Erika, not so great. Tried and tried to sell extended warranty.
Financing, Erika, not so great. Tried and tried to sell extended warranty.
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by ALFONSO.MARTINEZ1
Verified Customer
Verified Customer
Other Employees Tagged:
Louis Phan, Moe Sulman
Dec 11, 2023 -
Niello BMW MINI responded
Alfonso, thank you for this feedback. I valued the opportunity I had to speak with you and your wife about your experience recently. Your concerns are important to us and help identify areas of improvement. If there is anything I can do for you in the future, please consider me your first point of contact, I am happy to help. Thank you, Justin Watts, Sales Manager
Dalton was a great person to work with!
Professional and worked with me to get a deal we were both happy with
Professional and worked with me to get a deal we were both happy with
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by Jouharians
Other Employees Tagged:
Dalton Richards, Murad
Dec 11, 2023 -
Niello BMW MINI responded
Thank you! Dalton and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW MINI.
David Sotomayor
Business Development Manager
david.sotomayor@niello.com
(650) 455-7686
I absolutely hate the car buying experience.
But , I have to say Niello BMW was awesome ! It was the smoothest car buying experience and Fatima was awesome to work with . Actually, all the Niell
But , I have to say Niello BMW was awesome ! It was the smoothest car buying experience and Fatima was awesome to work with . Actually, all the Niello Staff exceeded my expectations! And, I love my new BMW!
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by Lm-romeo
Dec 05, 2023 -
Niello BMW MINI responded
It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI!
David Sotomayor
Business Development Manager
david.sotomayor@niello.com
(916) 246-6890
Dalton was super was so easy to work with.
Gave us multiple options of vehicles and helped us pick the one that fits our needs the best. I will be coming back for sure!
Gave us multiple options of vehicles and helped us pick the one that fits our needs the best. I will be coming back for sure!
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by dakota roots
Other Employees Tagged:
Dalton Richards
Dec 01, 2023 -
Niello BMW MINI responded
Thank you so much for choosing Niello BMW MINI! Congrats on your new purchase, and let us know if we can be of any more assistance!
David Sotomayor
Business Development Manager
david.sotomayor@niello.com
(916) 246-6890
The ordering process for my M3 was straightforward and
the wait estimate was on point. The pick up and sale process was equally easy and enjoyable, everyone was nice and professional. Fatima knew the vehi
the wait estimate was on point. The pick up and sale process was equally easy and enjoyable, everyone was nice and professional. Fatima knew the vehicle well, Marod (sp?) set up and reviewed the tech features clearly, and Erika in sales was nice to work with and the team was accommodating.
Would go back
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by wtfkenji
Nov 20, 2023 -
Niello BMW MINI responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
David Sotomayor
Business Development Manager
david.sotomayor@niello.com
(916) 246-6890
Erika and Andriy were absolutely amazing in helping me
get through the seller and finance process of the experience. There was no pressure to buy and very helpful throughout. The dealership, was very clea
get through the seller and finance process of the experience. There was no pressure to buy and very helpful throughout. The dealership, was very clean and whole staff were welcoming once you entered the building. Definitely found the vehicle that I wanted. Absolutely would do business again.
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by Peter P.
Nov 19, 2023 -
Niello BMW MINI responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Erika and Andriy delivered such a great experience!
David Sotomayor
Business Development Manager
david.sotomayor@niello.com
(916) 246-6890
Excellent customer service and support, regular
communication and updates during the process of ordering and receiving the new vehicle
communication and updates during the process of ordering and receiving the new vehicle
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by Jimenez_mjb
Nov 14, 2023 -
Niello BMW MINI responded
Thanks for sharing about your experience with Niello BMW MINI. We appreciate your business and hope to see you again soon!
David Sotomayor
Business Development Manager
david.sotomayor@niello.com
(916) 246-6890
Great personalized customer focused service, Dalton
worked hard to find us exactly what we wanted!
worked hard to find us exactly what we wanted!
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by JillB
Other Employees Tagged:
Dalton Richards
Nov 13, 2023 -
Niello BMW MINI responded
Jill, Thank you so much for choosing Niello BMW MINI! Congrats on your new purchase, and let Dalton know if we can be of any more assistance!
David Sotomayor
Business Development Manager
david.sotomayor@niello.com
(916) 246-6890