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Erin Trotter
Erin Trotter at North Penn VW

Erin Trotter | Page 5

Assistant Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.8
210 Reviews

Dealership Experience

24 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Specialties & Trainings

VW Certified Master Service Consultant

4.8

210 Reviews

Write a Review

210 Reviews of Erin Trotter

September 25, 2026

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Employee Rating

Everything was very efficient. It was comfortable waiting for my car. Erin was knowledgeable and professional. Liked receiving a video from the technician. Work was completed to my More

by JOAN.ROBINSON11
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

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Sep 28, 2026

North Penn VW responded

Thank you, Joan! We’re so glad to hear your visit was efficient and comfortable from start to finish. We’ll be sure to share your kind words with Erin, and we’re happy you found the technician video helpful and informative. Thank you for trusting North Penn Volkswagen with your vehicle—we look forward to seeing you again!

September 23, 2026

Dealership Rating
Employee Rating

Everything was done on time. The car was clean. All is good thank you. I really have nothing more to say More

by SWIERZAWSKI
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

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Sep 28, 2026

North Penn VW responded

Thank you for taking the time to leave us a review! We’re glad everything was completed on time and that your vehicle was returned clean and ready to go. We appreciate you choosing North Penn Volkswagen and look forward to seeing you again!

September 18, 2026

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Employee Rating

Everyone is pleasant. I like that the mechanics send the customer videos. Repairs are always done timely and correctly. Having the car wash on site is a nice plus also. More

by Mneedles
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

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Sep 21, 2026

North Penn VW responded

Thank you, Mneedles! We’re so glad you appreciate the video updates from our technicians and the timely, quality service from our team. We want to make every visit as convenient and transparent as possible, and we’re happy the on-site car wash is a nice finishing touch. Thank you for trusting North Penn Mazda—we look forward to seeing you again!

September 16, 2026

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Employee Rating

Erin is the best and I had a wonderful experience there. Super patient people. Definitely recommend it More

by JOHN.PIRICH
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

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Sep 16, 2026

North Penn VW responded

Thank you so much, John! We’re thrilled to hear you had such a wonderful experience with Erin and our team. We truly appreciate your kind words about everyone’s patience and your recommendation. Thank you for choosing North Penn Volkswagen—we look forward to seeing you again!

September 14, 2026

Dealership Rating
Employee Rating

The mechanic who performed my DMV Safety and Emmision inspections was through. I appreciate his honesty regarding my tire question. I would utilize North Penn VW in the future and recommend them to anyon More

by CWBENSON1004
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

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Sep 15, 2026

North Penn VW responded

Thank you for the great review! We’re glad our technician provided a thorough inspection and honest guidance regarding your tires. We truly appreciate your trust in North Penn Volkswagen and your recommendation. We look forward to helping you again in the future!

September 13, 2026

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Employee Rating

Super helpful and friendly! When I left my car suddenly had warning lights coming up, they had me bring the car back and fixed it for free within 2 days. Highly recommend!!! More

by JMOLEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Miller

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Sep 14, 2026

North Penn VW responded

Thank you so much for the great review and recommendation! We’re glad our team was able to get you back in quickly, take care of those unexpected warning lights, and make the process as easy as possible. We truly appreciate you choosing North Penn VW and are always here when you need us!

September 09, 2026

Dealership Rating
Employee Rating

I appreciate the professional and personal service the staff gives me when I bring my car in for service. More

by BOBPAX70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough, Amanda Young

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Sep 09, 2026

North Penn VW responded

Thank you, BOBPAX70! We truly appreciate your kind words. Providing professional, friendly, and personal service is always our goal, and we’re glad our team continues to make your visits a positive experience. Thank you for trusting North Penn with your vehicle—we look forward to seeing you again!

September 04, 2026

Dealership Rating
Employee Rating

Reliable, professional people experienced and knowledgeable technicians Always clean and comfortable waiting area, always friendly and extending staff More

by STRAUSSRV
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

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September 04, 2026

Dealership Rating
Employee Rating

We've been loyal customers for over 20 years. Great service; great staff! We wouldn't purchase or service a car anywhere other than North Penn. More

by TERRISTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 04, 2026

North Penn VW responded

Thank you so much, TERRISTONE! Over 20 years of loyalty means more to us than we can say. We’re incredibly grateful that you continue to trust the North Penn team for both your vehicle purchases and service. Thank you for being such a longtime part of the North Penn family—we look forward to taking care of you for many more years to come!

August 31, 2026

Dealership Rating
Employee Rating

Long-term customer of north Penn Volkswagen. I have purchased several cars and enjoy working with Erin Trotter. More

by dcummins19446
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

Print
Sep 01, 2026

North Penn VW responded

Thank you for your continued loyalty to North Penn Volkswagen! We truly appreciate you choosing us for several vehicle purchases over the years. We’re especially glad Erin continues to make each experience enjoyable. We’ll be sure to share your kind words with her, and we look forward to seeing you again!

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