Erin Trotter | Page 6

I like the people there, the prices can be high Nice people, high prices Nice people high prices people, high prices Nice people high prices More

by TGRIFFATON Verified Customer Verified Customer

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The fact that this module failed after 5 years. ..doing some research it turns out that its the internal battery that needs to be replaced and coded. It's not the dealership's issue ..doing some research it turns out that its the internal battery that needs to be replaced and coded. It's not the dealership's issue More

by TGRIFFATON Verified Customer Verified Customer

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Always accommodating and keep me informed of progress I just would like the techs to stop adjusting the drivers seat just would like the techs to stop adjusting the drivers seat More

by Mike-menta Verified Customer Verified Customer

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They are very accommodating and friendly. They made sure that everything was taken care of to my satisfaction. They made sure that everything was taken care of to my satisfaction. More

by MARIOCHRISD Verified Customer Verified Customer

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Always accommodating and responsive! Always accomodating and responsive and work around your schedule- setting up the shuttle and making sure you know the cost involved Always accomodating and responsive and work around your schedule- setting up the shuttle and making sure you know the cost involved More

by KKRMAC Verified Customer Verified Customer

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5x5 I am always grateful to the North Penn Volkswagen service team for their friendly, detailed explanations and the service they provide, always with the customer's best interests in mind. service team for their friendly, detailed explanations and the service they provide, always with the customer's best interests in mind. More

by SINHSOL Verified Customer Verified Customer

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the service manager the dealership as a whole took excellent care of me although I declined the the lending vehicle because I had a feeling that I would not take as long I'm sure they would have provi excellent care of me although I declined the the lending vehicle because I had a feeling that I would not take as long I'm sure they would have provided me with an excellent learner vehicle I didn't want to be complicated with the insurance at the time. but it was good to know options were available to me I was driven to my house in a lovely car that matched the same electric vehicle that I had the driver that took me there was friendly and super awesome we had a great time driving over and my vehicle was repaired quickly and gentleman came back about a half an hour later to pick me up and bring me back this was absolutely VIP service and I felt like a hot shot. verifying the warranty on my previously owned Volkswagen was a breeze and working with everybody the department was super easy everyone was 100% friendly and the lobby that they had was beautiful well stocked and I honestly could have worked out of that area and I fell absolutely fine I wanted for nothing and there's an awesome produce junction right across the street More

by rjdaggett Verified Customer Verified Customer

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Always responsive and caring Provide clear and transparent information with helping non mechanics understand what's happening transparent information with helping non mechanics understand what's happening More

by DAMIANBJOHNSTON Verified Customer Verified Customer

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James, Erin, Jesse, Ken, and the entire North Penn VW tech team are absolute rockstars! I’m always provided with a full list of recommended services, and I really appreciate that they let me decide which tech team are absolute rockstars! I’m always provided with a full list of recommended services, and I really appreciate that they let me decide which ones make the most sense for me and my vehicle at the time. The techs also send videos walking through everything they find during their inspection, and I absolutely love that level of transparency. This team is excellent with everything VW-related—from service to sales and everything in between. I wouldn’t take my VW anywhere else. Bravo, North Penn VW team! You guys are the best! 👏🚗 More

by Justinfell555 Verified Customer Verified Customer

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I have been receiving emails with discounts so when my car needed service, I thought I would try out north penn. I remembered my email with discount an hour after I paid and picked up my car and they woul car needed service, I thought I would try out north penn. I remembered my email with discount an hour after I paid and picked up my car and they would not adjust my invoice. I offered to drive back and provide a new check. After spending $800 on a repair, I thought they would honor the discount. They did not and for $60 you have lost a customer. More

by DMTARATUSKI Verified Customer Verified Customer

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