Ernest Biondolino
Ernest Biondolino at Joyce Honda

Ernest Biondolino | Page 2

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.8
838 Reviews
4.8

838 Reviews

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838 Reviews of Ernest Biondolino

August 18, 2026

Dealership Rating
Employee Rating

Good service ,quick response,good staff, good reception area,reasonable price,can refer to others, can get free service coupons More

by sgshahdr
Service Price Transparency
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Recommend Dealer
Yes
Aug 20, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

August 17, 2026

Dealership Rating
Employee Rating

I have been going to the Joyce Honda Service Dept since purchasing my 2017 Civic from Joyce Honda. They are professional, skilled and proactive, pleasant, always update you if you wait, explain any unexpec More

by K2THANKFUL
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Lloyd Wilson, Charles Mitchell, John Lavelle, Jonathan Perez , Alex Kulik, Steve White in the Parts Dept. - also 5 star!

Aug 18, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

August 16, 2026

Dealership Rating
Employee Rating

I have been going to Joyce Honda for all new car purchases and service since 1983. They are excellent. Truly professional. More

by RONNIEKW8204
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

August 14, 2026

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Employee Rating

All was good as usual. I like being kept up to date on the progress of my vehicle More

by catjack07866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

August 12, 2026

Dealership Rating
Employee Rating

Lloyd and Ernesto and staff continue to do a really great job for both of our Hondas. They are professional, courteous and delivered as promised and on time for the maintenance we needed. The cashiers a More

by hikamm13@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Wilson

Aug 12, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

August 11, 2026

Dealership Rating
Employee Rating

Service department is a bunch of grifters. Work is never done properly and I almost always have to take my car back for a second appointment. Prices are exorbitant and they have repeatedly tri More

by Joyce.Honda.is.a.scam
Service Price Transparency
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Recommend Dealer
No

August 04, 2026

Dealership Rating
Employee Rating

I've been using Joyce Honda for about 5 years. I will not go to any other dealer for service or a new car. I recommend this dealer and service department to anyone who may ask me for advice or r More

by hikamm13@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Wilson

Aug 04, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

August 01, 2026

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Employee Rating

Ernest was very helpful to make sure the car was tended to in a great manner. More

by PASSINGNOW
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 03, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

July 31, 2026

Dealership Rating
Employee Rating

I am very disappointed. They cracked my windshield, attempted to give me the car back like that, and didn’t think that I would notice. Luckily, I did not drive my car off th More

by nekemadavis
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jul 31, 2026

Joyce Honda responded

We're truly sorry to hear about your experience and understand why this would be so frustrating. We never want any customer to leave feeling disappointed or concerned about the condition of their vehicle. We take situations like this very seriously. Had we known the windshield was cracked after the wiper installation, we would have acknowledged it immediately and brought it to your attention rather than allowing you to discover it yourself. Transparency is important to us, and we regret that this experience did not reflect the level of service we strive to provide. While you were still at our dealership, we had the opportunity to review what happened, determine the cause of the damage to the windshield, and resolve the issue without hesitation. We appreciate you bringing your concern to our attention and are sorry that this experience fell short of the level of service you expected from us. We would also appreciate the opportunity to examine the wiper blades as well. Kind Regards, Erik Matos - Service Manager Joyce Honda 973-361-1396 erik_matos@joycehonda.com

July 29, 2026

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Employee Rating

Great sales & service help, my wife test drove 4 different cars & Michael was of great help More

by STEVEN_KANTHAN
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Recommend Dealer
Yes
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