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Ernest Biondolino
Ernest Biondolino at Joyce Honda

Ernest Biondolino | Page 5

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.8
830 Reviews
4.8

830 Reviews

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830 Reviews of Ernest Biondolino

April 28, 2026

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Very helpful, told me everything that’s will be done and that needed to be done in great detail !! More

by m.posso2
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Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Lloyd Wilson, Charles Mitchell, John Lavelle

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Apr 30, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 19, 2026

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The service advisor recommended and resolved a service issue with the vehicle in a timely manner. More

by PASSINGNOW
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Recommend Dealer
Yes
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Apr 20, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 17, 2026

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Always the best honda dealership to get your car worked on! Always in and out with everything completed! Very professional!!! Only dealership I go to for all my cars and trucks! More

by Darren S
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Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Erik Matos, Eric Zacatenco, Lloyd Wilson, Charles Mitchell, John Lavelle , Kelly Fields, Allen in parts is the Man!!!!

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Apr 20, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 17, 2026

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I'm really not happy - I got my car fixed, got an "all good green" on the post-report for my battery and 2 days later it dies! I have to believe that either Joyce missed something or messed something up. More

by LPICONE
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Ed Seager, Lloyd Wilson, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil

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Apr 17, 2026

Joyce Honda responded

We’re sorry to hear about your experience and understand how frustrating this situation must be—especially after receiving a clean report and then encountering issues so soon after. While battery performance can sometimes change unexpectedly, we take concerns like this seriously and would appreciate the opportunity to review what happened and make things right. The tire warning you mentioned may also be unrelated, but we’d be happy to check that as well. Please contact our Service Managers, Eric Zacatenco or Erik Matos, at 973-361-1396 so we can take a closer look at your vehicle and address your concerns promptly. We value your feedback and hope to restore your confidence in our service.

April 15, 2026

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Service was great! The staff was super friendly and helpful. I was able to be in and out of there pretty fast. More

by Alyssa Pavone
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Lloyd Wilson, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil

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Apr 17, 2026

Joyce Honda responded

Thank you for the great feedback! We're so glad to hear you had a smooth experience and that our team was friendly and helpful. It’s always our goal to make your visit quick and easy—we appreciate you taking the time to share this!

April 14, 2026

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My service was excellent. The service technician was very nice and explained what needed to be done. More

by ANNALEEBLNCHRD
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Recommend Dealer
Yes
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Apr 17, 2026

Joyce Honda responded

Thank you for your wonderful feedback! We're glad to hear your service experience was excellent and that the technician took the time to clearly explain everything. Providing friendly, transparent service is very important to us, and we truly appreciate you sharing your experience!

April 13, 2026

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There was an issue with the vehicle system which was resolved promptly by the service advisor. More

by PASSINGNOW
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Service Communication
Recommend Dealer
Yes
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Apr 13, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 13, 2026

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Just Simply The Best Costumer Service and caring company I have ever experience. Please don't change. More

by G.PARIS
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Recommend Dealer
Yes
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Apr 13, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 13, 2026

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Very good experience the staff were courteous and explained everything fully i would not hesitate in going there again. More

by stillett0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Lloyd Wilson, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil

Print
Apr 13, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 08, 2026

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Great customer service! Ernest was the best advisor. He took his time explaining what my vehicle needed and was very knowledgeable. More

by DMKNY825
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 09, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

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