Ernest Biondolino
Ernest Biondolino at Joyce Honda

Ernest Biondolino | Page 4

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.9
807 Reviews
4.9

807 Reviews

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807 Reviews of Ernest Biondolino

March 09, 2026

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Employee Rating

Is Honda so greedy that people can’t use their credit cards and earn rewards from their high costs? If you charge 3% and my reward is only 2% that’s ridiculous. It’s not like it’s a small mom and pop sho More

by OAWOODLEY
Service Price Transparency
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Recommend Dealer
No
Mar 11, 2026

Joyce Honda responded

Thank you for taking the time to share your feedback. We truly appreciate you bringing your concerns to our attention. We completely understand why this would be frustrating. Please know that the 3% processing fee only applies to credit card payments. If you choose to pay using another form of payment, such as debit card, cash, or check, there is no additional fee. Our goal is always to be transparent about any processing costs while still offering our customers different payment options. We certainly never want anyone to feel discouraged from servicing their vehicle with us, and your feedback is very important to us. Thank you again for sharing your thoughts. If there’s anything we can do to help or if you’d like to discuss it further, please feel free to reach out to our team directly. 973.361.1396

March 07, 2026

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I will only go to Joyce Honda. The best staff I have ever encountered in an auto dealership More

by CLM081
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Recommend Dealer
Yes
Mar 09, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 06, 2026

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Went for regular car service and as expected the service advisor took great care of the vehicle. More

by PASSINGNOW
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 06, 2026

Joyce Honda responded

Thank you for taking the time to share your experience! We're glad to hear that your service advisor took great care of your vehicle and that everything went smoothly during your visit. Providing professional and efficient service is always our goal. We truly appreciate your support and look forward to seeing you again for your next visit!

March 06, 2026

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Excellent dealership, Erik Matos is an exceptional service manager. Have purchased 4 vehicles from Joyce. More

by GCK4849
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Charles Mitchell, John Lavelle

Mar 06, 2026

Joyce Honda responded

Thank you so much for your kind words and for being such a loyal customer. We truly appreciate your continued trust and support over the years. It means a lot to our entire team to know that you've had great experiences with us. We look forward to continuing to serve you and appreciate you being part of the Joyce Honda family!

March 05, 2026

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As you should know, I’ve been a loyal Joyce Honda customer for many years. You’ve given me no reason to switch to another dealer / car manufacturer. My loyalty should speak for itself. More

by JOHER210
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Lloyd Wilson, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil

Mar 05, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 05, 2026

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Employee Rating

Quick and efficient service. Highly recommended. Provided quotes for repairs needed. Would highly recommend for regular maintenance. More

by MENDEZM50CENT
Service Price Transparency
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Recommend Dealer
Yes
Mar 05, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 20, 2026

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Employee Rating

I was working out of town and came in for an oil change they had me in and out in about an hour everyone was extremely helpful More

by spenceobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Lloyd Wilson, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil

Feb 25, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 16, 2026

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Employee Rating

I'm very satisfied with Joyce Honda service. I have been going there for over 20 years and never had a bad experience. I worked with Mike Desenzo the last couple of visits, and he was great to d More

by RPVERDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Desenzo

Feb 16, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 16, 2026

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Employee Rating

Pretty pleased with my experience. Quick and painless. I knew what I need it, waited what I was told I had to wait and was gone before I knew it. More

by rp88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Fields

Feb 16, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 14, 2026

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Employee Rating

They have always helped out quickly when needed. Ernest goes out of his way to make sure we were taken care of More

by CVISAKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

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