Ernesto Cabrera
Ernesto Cabrera at Precision Honda

Ernesto Cabrera | Page 11

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.6
116 Reviews

Dealership Experience

3 yrs, 5 mos

Industry Experience

3 yrs, 5 mos

4.6

116 Reviews

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116 Reviews of Ernesto Cabrera

August 06, 2025

Dealership Rating
Employee Rating

I had my appointment at 9am, was told it would be ready 11am. I was never called at all to pick it up, I had even messaged and received nothing. More

by alyssaldlv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 05, 2025

Dealership Rating
Employee Rating

Love coming to Downey for my car services. Staff is always amazing, truthful and helpful. More

by Criscarr0629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Precision Honda responded

Criscarr0629, Thank you for taking the time and leaving us a review . We’re thrilled to hear that you love coming to Downey for your car services. Our team takes great pride in being honest, helpful, and providing an exceptional experience every time. We truly appreciate your continued support and look forward to serving you again soon!-Dennis Alejo GSM

August 03, 2025

Dealership Rating
Employee Rating

Great customer service nice and polite gentleman very patient and understanding and answered all my questions. Thank you More

by j.carrillo323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Precision Honda responded

j.carrillo323, Thank you for taking the time to share your experience. We're so glad to hear you had a great experience and that our team member was polite, patient, and took the time to answer all your questions. Providing excellent customer service is always our goal, and it's wonderful to know we met that standard for you. -Dennis Alejo GSM

August 01, 2025

Dealership Rating
Employee Rating

Gracias por su excelente servicio y paciencia con los clientes y el cafecito y las donas gracias More

by Juan E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Precision Honda responded

Juan E , ¡Muchas gracias por tus amables palabras! Nos alegra saber que nuestro servicio y detalles como el cafecito y las donas hicieron tu visita agradable. Siempre estamos aquí para brindar la mejor atención y esperamos verte pronto de nuevo. -Dennis Alejo GSM

August 01, 2025

Dealership Rating
Employee Rating

Speaking for the record pretty much all my services has been at this station so clearly I like it. I’ve only been to one other one and I’m spoiled by coming here. More

by Princella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Precision Honda responded

Princella, thank you so much for your feedback and for taking the time to leave us a review! We’re honored that you’ve chosen our station for most of your services and that we’ve been able to exceed your expectations. It means a lot to us to have customers like you who appreciate the care and quality we strive to provide. We look forward to continuing to serve you for many years to come!-Dennis Alejo GSM

July 31, 2025

Dealership Rating
Employee Rating

My favorite person Nicole left the building. But I was happy and glad to have found Ernesto Cabrera, he is a very handsome man, his costumer service was very good and treated me kindly and reall More

by Enrique A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Precision Honda responded

Enrique A , thank you so much for your feedback and for taking the time to leave us a review! We’re sorry to hear that Nicole has left, but we’re truly happy that Ernesto was able to step in and provide you with the same warm, caring service you expect. It’s wonderful to hear how he listened to your concerns and made you feel welcome and cared for—just like a friend. We appreciate your loyalty and kind words, and we’ll be sure to pass along your praise to Ernesto. We look forward to continuing to take great care of you and your vehicle!-Dennis Alejo GSM

July 29, 2025

Dealership Rating
Employee Rating

After my car was broken into and had a busted window I took my car to Honda World Downey. I just want to thank Ernesto for his impeccable professionalism. I was greeted and explained everything in detail More

by 0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Precision Honda responded

0, Thank you for your rating. I am glad to hear about the great customer experience you had with Ernesto , we always aim to provide our knowledge and what is best for your vehicles ! Dennis Alejo GS

July 28, 2025

Dealership Rating
Employee Rating

I was pleased with the associate helping me. Mr. Ernesto Vera Cabrera was very informative and professional and the service to my car was done quickly. More

by Lucy M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Precision Honda responded

Lucy M. Thank you for your rating. I am glad to hear about the awesome customer service you received from Ernesto and getting your vehicle done in a adequate time ! Dennis Alejo GS

July 28, 2025

Dealership Rating
Employee Rating

My survive advisor was great quick professional and knowledgeable about my situation thank you for helping me More

by candyruelas22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Precision Honda responded

candyruelas22, Thank you for your rating. I am glad to hear about the awesome customer service you received from Ernesto and getting clarification on your ongoing situation ! Dennis Alejo GS

July 28, 2025

Dealership Rating
Employee Rating

Ernesto was very friendly and communicated every step clearly and thoroughly. Gave me peace of mind. More

by shanninposo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Precision Honda responded

shanninposo, Thank you for your rating. I am glad to hear about the awesome customer service you received from Ernesto !Dennis Alejo GS

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