"great dealership very happy with how they work to get the..."
great dealership very happy with how they work to get the deal i wanted. salesperson had a lot of knowledge about the cars. and the manager really gave me a lot of doptions for the best deal
"Pretty good.. Marcus was a great help and answered all my..."
Pretty good.. Marcus was a great help and answered all my questions, also got the process done faster than other experiences with dealerships.
"Had a great experience at City Volkswagen after a..."
Had a great experience at City Volkswagen after a not-so-great experience at a different local dealer. We worked with Edgar and he was extremely professional, helpful, and informative. He walked us through the process and even stayed late to help us finish our deal in a speedy fashion. Would recommend both City Volkswagen and Edgar.
"Alex was very down to earth and I really liked the way he..."
- Keith Calvert
Alex was very down to earth and I really liked the way he was able to communicate with me and find exactly what I needed. He didn’t try to oversell me and went above and beyond to make my purchase smooth and enjoyable. Car buying can be an unpleasant experience and Alex is exactly the type of salesperson I’d want to buy a car from again in the future. Thanks Alex!
"Process was very easy, John and Marcus were extremely..."
Process was very easy, John and Marcus were extremely professional. Got me in and out of the dealership in a few hours. They really went above and beyond.
"I got a VW Tiguan SE after not owning a car for the last..."
I got a VW Tiguan SE after not owning a car for the last 12 years, and the overall experience at City VW of Chicago was extraordinary. Alex was amazing, very welcoming, and I didn't fell a pressure to buy the car, he had a fully knowledge of the car, and every question I asked he gave me a straight and detail answer, he wasn't using google on his phone like at other car dealerships that I visited before deciding for a VW. The negotiation process was straightforward, no surprise hidden charges, it was a honest and fast process. During the closing process Enrique explained in detail all the extras features that I could select, but at any moment he pressured me to get them, it was a very smooth transaction, and for that I'm really grateful. Overall if you are undecided where to go to get a VW you must go to City VW of Chicago.
"The entire team was very professional and courteous. They..."
The entire team was very professional and courteous. They made buying a car pretty painless, considering I haven’t had to do so in 11 years. I would definitely recommend City VW of Chicago to friends or family.
"Laura was so helpful and patient with us! She helped us..."
Laura was so helpful and patient with us! She helped us get the car and deal we wanted. Every one there is very accommodating and I left feeling confident about my purchase and satisfied.
"My family and I travelled to Chicago in search of an..."
My family and I travelled to Chicago in search of an Arteon and after talking to other dealers around Chicago I ended up at City. I am so happy I did! Everyone was amazingly nice and even let our puppy come inside to hang out on the cool floor during the very hot day. Laura took us all on a test drive and explained how the car worked and all the features. I appreciated this so much! Be the end of the drive I perfectly understood the car. She answered all my questions and more. Everyone worked to help me afford the Volkswagon of my dreams! I felt like one of the City Volkswagon family and felt comfortable during the entire process. I am so happy I ended up here and I absolutely love my Arteon. Definitely worth the 5 hour drive from my home in Indiana.
"Edgar Anaya was a very helpful and transparent..."
Edgar Anaya was a very helpful and transparent salesperson, he is the reason we went to City Volkswagen, we’re very happy with our Tiguan.