Ersilia Mercurio

I am writing to express our sincere thanks for your excellent assistance with our recent purchase of ten new vehicles for our company's fleet. The process, from our initial inquiry to the final deliver excellent assistance with our recent purchase of ten new vehicles for our company's fleet. The process, from our initial inquiry to the final delivery, was seamless and efficient, a testament to your team's professionalism and outstanding service. Ersilia, your expertise, and proactive communication were instrumental in navigating the order and ensuring a smooth transaction. We truly appreciate your attention to detail and commitment to our satisfaction. We are very pleased with the vehicles received. We appreciate the strong relationship we are building with Rivera Toyota and look forward to working with you again soon. More

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Ersilla’s service exceeded my expectations. She made the process seamless and her dedication to finding the perfect vehicle was relentless. I’d referred her to anyone seeking to purchase or lea She made the process seamless and her dedication to finding the perfect vehicle was relentless. I’d referred her to anyone seeking to purchase or lease a vehicle in mt. Kisco More

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Couldn't be a friendlier place. Everyone was great and I was very happy in the end. Thank you Everyone was great and I was very happy in the end. Thank you More

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Tracey and I are grateful to Celia Mercurio, John Rossi, Brandon Bucher, Sebastian DaCosta, and everyone else at Rivera Toyota who helped us get into our spiffy new Prius Plug-in Hybrid. Especially Celia Brandon Bucher, Sebastian DaCosta, and everyone else at Rivera Toyota who helped us get into our spiffy new Prius Plug-in Hybrid. Especially Celia! The car is driving just like we hoped - we are very happy with it and recommend it highly! More

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your associates were professional kind and timely. Ersilia Mercurio handled all my paperwork so when i arrived it was all ready for me. Ersilia Mercurio handled all my paperwork so when i arrived it was all ready for me. More

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Great service,attention to detail, efficient. Excellent salesperson / Celia, excellent management/Rob. Great follow up Excellent salesperson / Celia, excellent management/Rob. Great follow up More

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Thanks to Ersilia Mercurio, I am completely satisfied with my experience with Rivera Toyota. Everything was smooth beginning to end. with my experience with Rivera Toyota. Everything was smooth beginning to end. More

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Celia made buying my new truck a breeze. Her professionalism is unmatched ! I entered Rivera Toyota with many questions and left smiling from ear to ear! The company is beyond fortunate to h Her professionalism is unmatched ! I entered Rivera Toyota with many questions and left smiling from ear to ear! The company is beyond fortunate to have her ! Thank you very much for getting me paired with my new Tundra Limited !!! More

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We found Rivera Toyota great to deal with. Our salesperson, Ersilia Mercurio is very honest and knowledgeable, the best car salesperson we have ever dealt with. Highly recommend requesting Ers Our salesperson, Ersilia Mercurio is very honest and knowledgeable, the best car salesperson we have ever dealt with. Highly recommend requesting Ersilia. More

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I recently had the pleasure of purchasing my new car, and I couldn’t have asked for a better experience! From start to finish, the process was smooth, transparent, and truly enjoyable—something I never thoug I couldn’t have asked for a better experience! From start to finish, the process was smooth, transparent, and truly enjoyable—something I never thought I’d say about buying a car. First, the dealership’s customer service was top-notch. From the moment I walked in, I was greeted by friendly, knowledgeable staff who weren’t pushy at all. They listened to what I was looking for, asked the right questions, and helped me find the perfect car within my budget without trying to upsell me on things I didn’t need. Ersilia was exceptional—patient and informative. She walked me through the various features of different models, provided all the information I needed, and allowed me ample time to test drive and explore my options. I never felt rushed or pressured into making a decision, which was a huge plus. When it came to financing, the process was a breeze. Everything was clearly explained, from loan options to warranties. No hidden fees, no last-minute surprises—just honesty and professionalism. Finally, the handover of the car was just as smooth. Brandon took the time to walk me through the vehicle’s technology and features, ensuring I was comfortable before driving off. It was clear that customer satisfaction was their priority, even after the sale. In short, this was hands-down the best car-buying experience I’ve ever had. I left feeling excited about my new car and confident that I’d made the right choice. I would highly recommend this dealership to anyone looking for a hassle-free, enjoyable car-buying experience! More

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