Erwin Dacanay | Page 3

Purchased a new vehicle Sands went above and beyond to meet all our needs of purchasing a new vehicle.,, They made us feel very comfortable and treated us very well. Sands went above and beyond to meet all our needs of purchasing a new vehicle.,, They made us feel very comfortable and treated us very well. More

by wilsoncarol838 Verified Customer Verified Customer

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great customer service whenever I had a question they answered it right away. they were polite respectful and knowledgeable about the vehicles that I was interested in. ve whenever I had a question they answered it right away. they were polite respectful and knowledgeable about the vehicles that I was interested in. very helpful in the test drive also. this is the 4th time I've either traded and or baught at this dealership a car. as you can see when I want to trade in my car I enjoy going to this dealership. thanks everyone for the great buying experience. More

by TJGOERG Verified Customer Verified Customer

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Excellent custpmer service My experience wonderful everyone was so helpful and mety needs Erwin was an excellent sales person he was friendly courtesy and he made sure I got the My experience wonderful everyone was so helpful and mety needs Erwin was an excellent sales person he was friendly courtesy and he made sure I got the best deal possible More

by dianef_8612 Verified Customer Verified Customer

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No follow thru Was in on Saturday for an oil change. After picking up my vehicle I noticed something different. I found my center console had been ransacked. I had p Was in on Saturday for an oil change. After picking up my vehicle I noticed something different. I found my center console had been ransacked. I had placed my work badge on top of everything as the advisor was walking up to get my keys. It was now in the middle of everything. Afterwards I found out someone opened the back because I had a 12 pk of soda I had bought the night before was missing a couple and one had a puncture that was placed back outside the box. I ended up with some clothing in the back WET! I called the advisor before noticing the back and was told I'd get a call on Monday from the Manager. Well I waited til 4pm no call so I called and was told I'd get a call shortly still no call. I'll be taking my business somewhere else especially when I go to buy my next car and will make sure anyone I know doesn't go there!! One unhappy person and feeling violated that someone went thru my vehicle. There was no reason to go thru my stuff it wasn't like I had a new car and might have money in there. This wasn't the advisors fault but I have not heard back from anyone higher up. More

by DG1561 Verified Customer Verified Customer

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service check up Brian in the service department was very prompt with getting us the information we needed.. We set up an appointment . He took care of our needs. He t Brian in the service department was very prompt with getting us the information we needed.. We set up an appointment . He took care of our needs. He took the time to explain everything to us before the work got started. We would like to say thank you very much for his help . More

by donaldduck_58 Verified Customer Verified Customer

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Great work Very professional and great work. Erwin also sold a car to my wife. He made sure that we found a vehicle that we were happy with. Thank you Very professional and great work. Erwin also sold a car to my wife. He made sure that we found a vehicle that we were happy with. Thank you More

by jonesreggie Verified Customer Verified Customer

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Best Deal! My sales rep Erwin was very nice. He worked with me to give me the best deal possible. The reason I am only giving a 4 is because they put 6 inquiries My sales rep Erwin was very nice. He worked with me to give me the best deal possible. The reason I am only giving a 4 is because they put 6 inquiries on my credit report trying to get me the cheapest interest rate and I was not told that at the time. More

by reggielori Verified Customer Verified Customer

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Goodon't deal but Went in to lease a car had a 25.00 test drive promo. Made the deal but they did not know how to complete the gift card through Amazon. Need to tra Went in to lease a car had a 25.00 test drive promo. Made the deal but they did not know how to complete the gift card through Amazon. Need to train staff better and honor your promo. Still waiting and it is digital. More

by MARKJAMESFARRELL Verified Customer Verified Customer

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Vehicle purchase Our salesman Erin was great. Very low key and helpful. He didn't try to pressure us into anything. He was very pleasant to work with. Finance was a ba Our salesman Erin was great. Very low key and helpful. He didn't try to pressure us into anything. He was very pleasant to work with. Finance was a bad experience. They try to force you to purchase all these extra warranties etc. Didn't appreciate their hard ball tactics! More

by SUZYBASS102260 Verified Customer Verified Customer

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Welcome to my nightmare Following my new purchase the lender made contact demanding to know where I'm teaching. Thanks Sands sales you really did me one wonderful favor. . Following my new purchase the lender made contact demanding to know where I'm teaching. Thanks Sands sales you really did me one wonderful favor. . More

by glenna.geist Verified Customer Verified Customer

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