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Esperanza Romero
Esperanza Romero at Toyota of Downtown L.A.

Esperanza Romero | Page 5

Administration

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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4.9
68 Reviews
4.9

68 Reviews

Write a Review

68 Reviews of Esperanza Romero

May 19, 2022

Dealership Rating
Employee Rating

The dealership is a blessing in disguise. Reflecting state of mind, precise itinerary rejecting everything that does not serve me. Toyota we are going places. More

by AchieveAfortune'
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar, Maria Arroyo, Danny Herrera Rios , Aman Abraham, Francisco Alvarado, Michael Briseno, Kenny Gutell, Tania and jason

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May 23, 2022

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

May 05, 2022

Dealership Rating
Employee Rating

Ben Girmay was phenomenal and took great care of all of our request and is very knowledgeable. More

by EMMA.ANDERSEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aman Abraham, Kenny Gutell, Ricardo Rodriguez, Ben Girmay

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May 09, 2022

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

March 28, 2022

Dealership Rating
Employee Rating

It was good service just long of a wait. Overall our dealer was great and served amazing energy. More

by VLOERA01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aman Abraham, Kenny Gutell

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Mar 30, 2022

Toyota of Downtown L.A. responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

January 20, 2022

Dealership Rating
Employee Rating

Es la mejor marca y calidad la mejor atención y servicio y amabilidad de los empleados More

by Renenovoa2296
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar , Aman Abraham

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Jan 24, 2022

Toyota of Downtown L.A. responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 31, 2021

Dealership Rating
Employee Rating

Me encanto el Toyota de downtown love it, y los representantes super amables gracias por todo tengo mi Toyota rav 4 thank uuuuuuu More

by Daraju25
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aman Abraham, Roger Omine

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Jan 05, 2022

Toyota of Downtown L.A. responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 19, 2021

Dealership Rating
Employee Rating

Me atendieron bien la jente que trabajaba en el diler son amables te explican todo del contrato y el carro More

by Jorge Muñoz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar , Aman Abraham, Kenny Gutell, Toni vendedor

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Dec 21, 2021

Toyota of Downtown L.A. responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 14, 2021

Dealership Rating
Employee Rating

Jim is a good dealer with great patient. I really enjoy my car shopping in Toyota dtla More

by RUIJIEC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aman Abraham, Jimmy Choi, Kenny Gutell

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Dec 16, 2021

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 01, 2021

Dealership Rating
Employee Rating

They are extremely well organized and professional in the sales, service,finance department, clean environment. More

by COLECHRISTOPHER41
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Anaya , Jimmy Choi, Tania Guzman

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Dec 02, 2021

Toyota of Downtown L.A. responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

November 25, 2021

Dealership Rating
Employee Rating

Very professional courteous and helpful I would highly recommend this dealership to anyone looking for a Toyota. More

by richard@rjsmithconstruction.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 30, 2021

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown L.A. and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

Nov 30, 2021

richard@rjsmithconstruction.com responded

Your survey is not exactly user friendly, but works. Again thanks for help.

November 25, 2021

Dealership Rating
Employee Rating

I had a wonderful and easy experience purchasing my new truck from Toyota. My sales rep was amazing very easy-going negotiation did not take long. The finance manager was awesome! He gave me the right pack More

by Mike M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 30, 2021

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

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