Esteban Gabriel Martorell Rios | Page 2

I had an excellent experience buying my first car here! The first person I contacted (Ryan Powers) kept in touch with me off the clock to make sure I got taken care of, and everyone else who worked with me The first person I contacted (Ryan Powers) kept in touch with me off the clock to make sure I got taken care of, and everyone else who worked with me (Sergio, Esteban, Grace, and Mr. Nelson) was very friendly, honest, and flexible. I spent 3 hours at the dealership and Sergio was very patient. When the prices all added up and I couldn't afford it after all, he worked with the numbers to give me a better deal - I was honored they applied a military discount no questions asked even though I was buying a used vehicle. Everyone I spoke with was very patriotic, having either served in the military or had family members who did, and their military-friendliness was a plus to purchasing there. The car was in great condition and the detailing was fine - they did a terrible smeary job on the mirrors and windshield so I'll have to clean those better but not a big deal, everything else seemed well done. I was very pleased to find my unicorn car and to work with such wonderful people for a great first car-buying experience. More

by rnd1231 Verified Customer Verified Customer

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Great experience leasing a new car. The dealership was clean and everyone was professional! Highly recommend! The dealership was clean and everyone was professional! Highly recommend! More

by ACF Verified Customer Verified Customer

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Esteban Martorell is highly recommended! He made sure our needs were met and that we were satisfied with our purchase. We had an excellent experience working with Esteban! He made sure our needs were met and that we were satisfied with our purchase. We had an excellent experience working with Esteban! More

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Esteban was a great salesman. I called early in the week to inquire about vehicles in stock and asked for a call back. Esteban called back as requested. Once getting to the dealer I called early in the week to inquire about vehicles in stock and asked for a call back. Esteban called back as requested. Once getting to the dealership, Esteban was extremely helpful. I appreciate his expertise. Mai was very nice and also extremely helpful on the financial side. Overall wonderful experience. I would recommend Groove! More

by thedistinguisheddrummer Verified Customer Verified Customer

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A specific shout-out to my Groove Subaru sales rep Esteban Gabriel Martorell Rios, who diligently fulfilled a specific used Subaru search in a handful of days. I consider myself lucky to have been co Esteban Gabriel Martorell Rios, who diligently fulfilled a specific used Subaru search in a handful of days. I consider myself lucky to have been connected with Esteban when I contacted Groove Subaru with a search request. Five other search inquiries initiated at the same time with competing local dealers and brokers have collectively yielded no follow-up, making my experience with Esteban and Groove Subaru a real stand-out. Esteban is backed up by a competent and efficient dealership staff. More

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We were greeted immediately, we had an appointment with Esteban so he went to get him. Esteban was so great and nice to us I will recommend this place and him to everyone! Esteban so he went to get him. Esteban was so great and nice to us I will recommend this place and him to everyone! More

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Everyone at the dealership was very welcoming and nice. Esteban was our fantastic sales person and was not pushy at all. The manager was super friendly and nice and they all made you feel right at home. Th Esteban was our fantastic sales person and was not pushy at all. The manager was super friendly and nice and they all made you feel right at home. Their prices are good and they're willing to work with you on what you want or need in a vehicle. Would definitely recommend this dealership if you're looking to buy a Subaru. More

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Very easy process. Found what we wanted online and basically picked it up at the dealership Found what we wanted online and basically picked it up at the dealership More

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Very welcoming and hospitable - I had a bit of a hiccup with paperwork and spent a lot of time there, but every person I interacted with was very kind and everyone did their immediate best to reconcile the with paperwork and spent a lot of time there, but every person I interacted with was very kind and everyone did their immediate best to reconcile the situation as quickly as possible! More

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I recently purchased a used car from Esteban at Groove Subaru. He was helpful and kind and was able to answer all of my questions. The transaction was smooth and handled quickly! I appreciate the help an Subaru. He was helpful and kind and was able to answer all of my questions. The transaction was smooth and handled quickly! I appreciate the help and am thrilled with my car! More

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