Eugene Cipriano | Page 62

Wonderful Experience, Wonderful People! Ok so buying a car, used or new can be and usually is a stressful situation. So many decisions, so much paperwork, and so many people giving you all k Ok so buying a car, used or new can be and usually is a stressful situation. So many decisions, so much paperwork, and so many people giving you all kinds of information. We were looking for a used cargo van for our business and I found one online at Pine Belt Chevy in Lakewood, NJ. I called to check availability and get some more information on the vehicle. From that first phone call I was prepared for the craziness however, I can honestly say there was no craziness. The gentleman who answered the phone, Gene Cipriano, was very nice and extremely helpful. He answered all my questions and since we live about an hour away from the dealership he took the time per my request to text me pictures inside and out of the vehicle so we wouldn't drive an hour to find it was not what we had in mind. We made an appointment that was convenient for us to go see the vehicle, unfortunately this time was not convenient for Gene. Instead of trying to reschedule he happily offered to set our appointment up with his colleague Frank Trombatura. Frank was waiting by the door for us with a warm welcome when we arrived and immediately offered us complimentary beverages. The van was actually still being worked on cleaned and detailed. Frank had it pulled out of the shop for us so we could go for a test drive. When we got back from the test drive Frank asked how we liked it, there was no hovering, no pressure he gave us a few moments to discuss and make a decision. We decided to buy the van as it was in great shape and a good deal. We went to Frank's office to do the paperwork and finalize the deal. It was a bit late at this point so we thought we'd have to drive back the next day to pick it up. Frank assured us the shop would have it ready for us by the time we completed the paperwork so we could drive it home that night. While working on the financing we were introduced to Sal Loretta. We had an out of the ordinary request for how we wanted to handle the financing through our company. Again, it was late most of the banks were closed at this point but Sal went above and beyond to make some calls and set the financing up just as we requested. Still no craziness....it was a long process but these guys made it easy and we even had some laughs along the way. When the paperwork was done the van was waiting outside for us all cleaned and detailed just as Frank told us it would be. I really have to say this was the most pleasant car buying experience we've ever had. Everyone at Pine Belt Chevy treated us like we were in there buying a brand new top of the line vehicle instead of a used cargo van. I highly recommend dealing with this company, I know we will be in market for more company vehicles over the next few years. Pine Belt Chevy will be my first phone call as I would be happy to do business with them again! More

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In and out in perfect time. Eugene was very easy to talk to and helped my wife and I find a great lease for our family. Highly recommend Eugene. to and helped my wife and I find a great lease for our family. Highly recommend Eugene. More

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Our experience at Pine Belt Chevy in Lakewood was awesome. Gene was one of the best salesman that we have experienced. His knowledge and understanding of our needs was awesome. I would recommend him to anyone Gene was one of the best salesman that we have experienced. His knowledge and understanding of our needs was awesome. I would recommend him to anyone interested in buying a car. Very patient and has a great personality. Our friend was with us and he immediately turned to Gene to buy his next car. Can’t say enough good things about him. More

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Everyone here went out of their way to help me make the process of buying a new car very easy. They have great customer service and sales people. They make you feel like family and I would definitely recom process of buying a new car very easy. They have great customer service and sales people. They make you feel like family and I would definitely recommend them to my family and friends. Wouldn’t go anywhere else! More

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Nice experience at pine belt, excellent service, pleasant atmosphere and best coffee machine I’ve ever seen. Worked with my budget and was considerate of my time. atmosphere and best coffee machine I’ve ever seen. Worked with my budget and was considerate of my time. More

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Honest Gene I saw a vehicle online so I decided to make an appointment to go see the car the next day, and when I arrive the vehicle, I was there to look at was g I saw a vehicle online so I decided to make an appointment to go see the car the next day, and when I arrive the vehicle, I was there to look at was gone. Sound like the old get you there and sale you anything, but I meet Honest Gene and he did show me another car it turned out that the new car was a better car at the same price of the car I was there to look at. Thanks Gene Cipriano More

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I have worked in sales my entire life, and no quite a I have worked in sales my entire life, and no quite a bit about it. Eugene made my experience extremely relaxed and at no point did I feel like they I have worked in sales my entire life, and no quite a bit about it. Eugene made my experience extremely relaxed and at no point did I feel like they were trying to push a sale on me. They took a lot of time to explain things throughout the process and did not rush anything and made sure we came to a very fair deal. The entire staff was very helpful and Eugene took a lot of time to show me a bunch of different trucks that I was looking at that day and at no point did I feel rushed to make any decision. More

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The salesman are friendly, courteous & efficient. They accommodate your needs in what you want to purchase. Dealership is clean. I will recommend them to friends. accommodate your needs in what you want to purchase. Dealership is clean. I will recommend them to friends. More

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BEST Dealership i have ever dealt with!! My Husband and i Purchased a Chevy Equinox from here and i have to say this was the best dealer experience i have ever been through. From start to fin My Husband and i Purchased a Chevy Equinox from here and i have to say this was the best dealer experience i have ever been through. From start to finish, there was 0 frustration and 0 hassle.. Gene was our salesman and was the BEST. He made this purchase stress free!!!!! Every salesman that walked by greeted us with a hello!. All my future purchases are going to be at PINEBELT! More

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Like new 2016 Cruze Wasn't looking forward to car shopping but my team at Pine Belt Chevy made it a very pleasant experience! From beginning to end, Gene was attentive an Wasn't looking forward to car shopping but my team at Pine Belt Chevy made it a very pleasant experience! From beginning to end, Gene was attentive and dealt "straight up". He made every effort to ensure we were comfortable & informed each step along the way. We found him friendly, knowledgeable & professional. Brian & Ginny, in insurance (sorry forgot her last name) were also very friendly & helpful. We look forward to doing business with Pine Belt in the future. Thank you Gene, Brian & Ginny!! More

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