Evan Carroll
Evan Carroll at Mercedes-Benz of Salem

Evan Carroll | Page 4

Sprinter Service Advisor

Mercedes-Benz of Salem

2405 Commercial St. SE
Salem, OR 97302

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4.9
216 Reviews
4.9

216 Reviews

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216 Reviews of Evan Carroll

December 24, 2024

Dealership Rating
Employee Rating

Evan took great care of us, when our windshield was being replaced. We have taken our Unity FX to Mercedes of Salem for several years now and would recommend them highly to anyone needing care. We are fortun More

by GJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Mosqueda

Jan 04, 2025

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

December 14, 2024

Dealership Rating
Employee Rating

Finally a place that knows Sprinters. I am very happy with the service and results. More

by JMJMCLAUGHLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Schmidt

Jan 04, 2025

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

December 07, 2024

Dealership Rating
Employee Rating

Mike Schmidt and Don Post. They each reek of Integrity. I have every confidence "handing them my keys", and checkbook. More

by vego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2025

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

December 07, 2024

Dealership Rating
Employee Rating

Earliest appointment was 3 weeks out. Dropped off vehicle on scheduled date and parts had not been ordered. Repair required RVT sealant which needs 24 hours to cure. Shop only allowed sit More

by Boyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 10, 2025

Mercedes-Benz of Salem responded

Thank you for sharing your feedback regarding your recent service visit. We appreciate you taking the time to let us know about your experience. We understand your frustration with the scheduling, parts availability, and the service process. We strive to provide excellent customer service and apologize that your experience did not meet your expectations. We value your feedback and will use it to improve our processes and better serve our customers in the future. Thank you for choosing Mercedes-Benz of Salem!

December 07, 2024

Dealership Rating
Employee Rating

The service was done promptly and completed when they said it would. Was pleased with the way I was kept informed of what was going on. More

by NORMPEDERSEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

December 05, 2024

Dealership Rating
Employee Rating

Thanks for help with my car,I feel save driving Definitely recommend Mercedes Evan and Mike very professional, friendly, helpful I really appreciate you help! More

by ALONSOSAN1590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Schmidt

Jan 04, 2025

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

December 02, 2024

Dealership Rating
Employee Rating

I was treated with respect in all the dealings I had with them. They kept the promises they made to me. I was given a courtesy vehicle as I am from out of town and could not have done my service there otherw More

by BMANPENNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

December 02, 2024

Dealership Rating
Employee Rating

Excellent service and helpful staff. Worth driving to from Portland !been there for the last 3 years. More

by RAJPAONASKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem! Thanks for making the drive down!

December 02, 2024

Dealership Rating
Employee Rating

Evan and his team did a fantastic job with the service of my Sprinter. Their communication was excellent and the technicians were very helpful explaining their work. More

by RGOERLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

November 28, 2024

Dealership Rating
Employee Rating

Salem Mercedes is friendly prompt and easy to deal with. This is true of their sales as well as service. More

by stanhorack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

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