Evan Carroll | Page 3
Sprinter Service Advisor
Mercedes-Benz of Salem
2405 Commercial St. SE
Salem, OR 97302
169 Reviews
Write a Review169 Reviews of Evan Carroll
September 25, 2024
My experience with Mercedes of Salem has been excellent. My recent transmission service was completed on time and after the EGR valve was cleaned my van runs better than ever. I will continue to use salem My recent transmission service was completed on time and after the EGR valve was cleaned my van runs better than ever. I will continue to use salem Mercedes service. Also the coupon for service discount is an extra bonus ensuring my continued use of their service More
September 25, 2024
The entire staff work to make me comfortable most of the time the parts I need are in stock if not. My transportation is provided. I deal mostly with the service department and they are top notch time the parts I need are in stock if not. My transportation is provided. I deal mostly with the service department and they are top notch More
Other Employees Tagged: Mike Schmidt, Don Post, Tony Cole
September 06, 2024
Great attention to service. Always appreciate the honest conversations about the service needs. Dealer took ownership of my vehicle issues and past mistakes made. I feel like a Always appreciate the honest conversations about the service needs. Dealer took ownership of my vehicle issues and past mistakes made. I feel like a valued lifetime customer. More
Other Employees Tagged: Jim. Shuttle driver
August 31, 2024
At one time or another during this visit, I was helped by all the listed service department members, which is why all four were checked. All were eager to assist, were knowledgeable, very courteous and help all the listed service department members, which is why all four were checked. All were eager to assist, were knowledgeable, very courteous and helped me in one way or another. My car engine was rough running while idling which shook the car and was very annoying. I was told that the engine mounts needed to be replaced. This was done and the car now feels brand new. All the shaking is gone and the engine is smooth running. Thanks guys. More
Other Employees Tagged: Mike Schmidt, Don Post, Tony Cole , The shuttle drive was a joy to ride with. He introduced himself, but I forgot his name.
August 17, 2024
On 8/14/24 my Mercedes Sprinter van, in which I'm currently living and traveling, gave me a 'check engine' light and soon thereafter a 'you have 10 engine starts remaining' message, which suggested a currently living and traveling, gave me a 'check engine' light and soon thereafter a 'you have 10 engine starts remaining' message, which suggested an issue with the diesel emissions system. I was advised to see Evan Carroll at Mercedez-Benz of Salem. Evan was courteous and clear in his communication, and fit my van in that same afternoon. The issue was easily resolved, I paid a reasonable bill, and I was on my way. Excellent service. More