Evan Grodan | Page 3

d.meadows.s506302 responded

Thanks Mike!

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear you received courteous and prompt service and enjoyed the refreshments in our waiting area. It’s also great to know you appreciated the video inspection of your vehicle. Keeping our customers informed and providing transparency throughout the service process is very important to us. Thank you for choosing Ford of Oxnard. We appreciate your business and look forward to serving you again! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the review! We’re glad to hear your vehicle was repaired and returned to you in a timely manner. We know being without your vehicle can be inconvenient, so we’re happy the process was completed within the expected timeframe and that your car was ready when promised. Thank you for trusting us with your vehicle. We appreciate your business and look forward to assisting you again in the future! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great review! We’re happy to hear you had an excellent experience with our friendly and professional team. It’s especially great to know we were able to diagnose and repair your Bronco’s driver window concern the same day. Providing efficient service while delivering a positive customer experience is what we strive for every day. We appreciate your trust in our team and look forward to helping you with any future vehicle needs. — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the excellent review! We’re glad to hear you felt appreciated and experienced consistent communication from both our technicians and management team. That level of contact and care is exactly what we aim to provide. We truly appreciate the recommendation and look forward to helping you again! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for your feedback. We’re sorry to hear your experience felt less than satisfactory and that it came across as overly transactional. That’s not the impression we want to leave with our customers. Our goal is to provide value, transparency, and go the extra mile whenever possible, and it’s clear we fell short in your visit. Your comments are important and will be reviewed with our team as we work to improve. We appreciate you taking the time to share this with us. — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear you enjoyed the service, our waiting room, and the refreshments. It’s great to know our team made you feel welcome as well. We appreciate your trust and look forward to seeing you again! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the awesome feedback! We’re glad to hear our team got the job done and made the experience pleasant. Ash will be thrilled to hear the shout-out—going above and beyond is exactly what he strives for. We appreciate your trust and look forward to helping you again! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the kind words! We’re glad to hear you enjoy working with our Oxnard service team and that they’ve been responsive to your needs. That’s exactly the level of care we strive to provide. We appreciate your continued trust and look forward to helping you again! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Outstanding experience - Evan Grodan was great to work with- Would highly recommend Envision Ford. Best service