Evelyn Franchi

Brandon Rosenow provided excellent service. He took his time to explain everything and answered our questions. Highly recommend Brandon and City Volkswagen of Chicago. He took his time to explain everything and answered our questions. Highly recommend Brandon and City Volkswagen of Chicago. More

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City VW of Chicago was great to deal with. Brandon Rosenow was extremely helpful and patient while we went throughout the process of the vehicle purchase. Brandon Rosenow was extremely helpful and patient while we went throughout the process of the vehicle purchase. More

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Everyone here was wonderful. They made the entire process smooth and efficient, even after the car I was originally going to see got sold. They offered me other similar cars, and They made the entire process smooth and efficient, even after the car I was originally going to see got sold. They offered me other similar cars, and I’m so happy with the car I saw next was the one I ended up buying. Huge shout out to Eddie and Evelyn for making my dream happen! More

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Alex and team were great. They always make the buying process pleasant and easy. Third VW from this dealer and have no plans to change. They always make the buying process pleasant and easy. Third VW from this dealer and have no plans to change. More

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I am so happy with my entire experience at City Volkswagon and with working with David! He was knowledgeable, patient and kind and I am thrilled with my new 2025 Tiguan and the entire process that Volkswagon and with working with David! He was knowledgeable, patient and kind and I am thrilled with my new 2025 Tiguan and the entire process that David made go by so quick and easy! More

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Really helpful, clean, everyone is friendly and outgoing, they explain everything and repeat everything if asked to explain they explain everything and repeat everything if asked to explain More

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This was my first time at this dealership and from the moment I stepped in, I felt like this was the place to be. I was greeted by all staff that crossed my path and working with Maria was great. So frien moment I stepped in, I felt like this was the place to be. I was greeted by all staff that crossed my path and working with Maria was great. So friendly and pleasant to work with. More

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This dealership has gone above and beyond in my situation. The good customer service and quick action was amazing. Ed was very helpful very kind and pleasant. Told everything as was and was very pa situation. The good customer service and quick action was amazing. Ed was very helpful very kind and pleasant. Told everything as was and was very patient and understanding. Clemente also did an amazing job of ensuring we walk out with a car. Really great job and very well oriented. More

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Alex was such a great help! I was buying my first car, Alex explained everything to me. He is very insightful and understanding when it came to any questions or concerns I had. I was buying my first car, Alex explained everything to me. He is very insightful and understanding when it came to any questions or concerns I had. Please go see him! More

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Edgar was a very good salesman and was always transparent with me throughout the process. Finance manager was also very helpful and upfront. Would definitely recommend. with me throughout the process. Finance manager was also very helpful and upfront. Would definitely recommend. More

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