Evelyn Franchi
Finance Manager
City Volkswagen of Chicago
5330 W. Irving Park Road
Chicago, IL 60641
315 Reviews
Write a Review315 Reviews of Evelyn Franchi
March 16, 2026
Just bought a 2026 Tiguan from Alex and he went above and beyond to give me every deal possible and make my budget work. beyond to give me every deal possible and make my budget work. More
Other Employees Tagged: Alex Rocha
March 16, 2026
My experience with City Volkswagen was incredibly positive. From having great service technicians like Justin and Nick, to Laura who helped put me in a beautiful car. I cannot say enough good things positive. From having great service technicians like Justin and Nick, to Laura who helped put me in a beautiful car. I cannot say enough good things about the staff here. Everyone was so helpful and kind throughout the whole process and I got to leave with a car I love. More
Other Employees Tagged: Laura V. Torres, Justin Russo, Nicolas Dibari, Juan Fuentes
March 15, 2026
I had an amazing experience buying a car with Alex. As a first-time car buyer in the US, I truly appreciated how patient, kind, and helpful he was throughout the entire process. He made sure I received As a first-time car buyer in the US, I truly appreciated how patient, kind, and helpful he was throughout the entire process. He made sure I received a great discount and took the time to explain every detail about the car clearly so I could make an informed decision. What impressed me the most was how he guided me step by step through everything, from the paperwork to the insurance I needed. Buying a car for the first time can be overwhelming, but he made the whole experience smooth and stress-free. He is very professional, knowledgeable, and genuinely cares about helping his customers. I’m really grateful for his support and highly recommend him to anyone looking to buy a car. Outstanding service! I also had a wonderful experience with Evelyn. She is incredibly kind, professional, and very helpful throughout the finance process. She made sure that I received the best rate and price possible, which I truly appreciate. More
Other Employees Tagged: Alex Rocha
March 13, 2026
Alex Rocha provided exceptional service and guidance in my 2025 Atlas Cross Sport purchase. He made a sale and I got a fair deal. my 2025 Atlas Cross Sport purchase. He made a sale and I got a fair deal. More
Other Employees Tagged: Juan Fuentes, Alex Rocha
March 08, 2026
I’m glad I walked into City Volkswagon. Easiest car buying experience I’ve had. Edgar was very professional and knowledgeable and had me out of there with the car I wanted in no time. I cou Easiest car buying experience I’ve had. Edgar was very professional and knowledgeable and had me out of there with the car I wanted in no time. I couldn’t be happier. More
Other Employees Tagged: Edgar Anaya
March 07, 2026
I came in city vw on yesterday and traded in my 2021 vw Tiguan r-line and the service was excellent the customer service was top of the line Edgar put me in a 2025 vw Taos SE one of the managers congratu Tiguan r-line and the service was excellent the customer service was top of the line Edgar put me in a 2025 vw Taos SE one of the managers congratulated me on my purchase and asked me what size I wear in shorts I got a vw hoodie and I left out a happy customer and my notes was affordable More
Other Employees Tagged: Edgar Anaya
March 04, 2026
Now I know why Laura Torres is the top salesperson at the dealership! I recently purchased a 2026 VW Atlas Cross Sport from Laura Torres, and I could not have asked for a better experience. Laura is a dealership! I recently purchased a 2026 VW Atlas Cross Sport from Laura Torres, and I could not have asked for a better experience. Laura is a true professional who provided straightforward communication and made the entire car-buying process wonderful. It is clear why she is the top salesperson at the dealership, and I am grateful to have worked with her. If you are looking for the right person to help you with your next vehicle purchase, I highly recommend calling Laura Torres. John Juliano More
Other Employees Tagged: Laura V. Torres
March 03, 2026
Edgar made this car buying experience a seamless process, with fair pricing, and zero pressure. He made car buying actually enjoyable and easy. with fair pricing, and zero pressure. He made car buying actually enjoyable and easy. More
Other Employees Tagged: Edgar Anaya
March 03, 2026
They were polite and easy to work with. I bought the vehicle and sm very happy. I bought the vehicle and sm very happy. More
Other Employees Tagged: Juan Fuentes, Alex Rocha
February 27, 2026
David was awesome and very knowledgeable about Volkswagen's lineup. His sales style was very relaxed - i got all the information I needed and didn't feel pressured at any point. When I'm in the ma Volkswagen's lineup. His sales style was very relaxed - i got all the information I needed and didn't feel pressured at any point. When I'm in the market again, I'll be sure he's one of my first contacts. More
Other Employees Tagged: DAVID H ALCARAZ, Juan Fuentes
Dealership Inventory (185 Vehicles)

