Evelyn Franchi
Evelyn Franchi at City Volkswagen of Chicago

Evelyn Franchi

Finance Manager

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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5.0
275 Reviews
5.0

275 Reviews

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275 Reviews of Evelyn Franchi

October 29, 2025

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Employee Rating

Maria was knowledgeable and not at all pushy. She listened to my priorities and helped me choose between two vehicles I was very interested in. I ended up buying the 2024 Atlas and am thrilled wi More

by Kelsey Gross
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maria Ghiran

Oct 29, 2025

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 29, 2025

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Went in to purchase an Atlas. Amazing staff very Knowledgeable and Helpful. If you are in the Market for A VW look no further More

by Bobkay40
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 29, 2025

City Volkswagen of Chicago responded

Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 23, 2025

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I recommend this place to who ever is looking to buy a car. Brandon Rosenow was amazing. He knew what I was looking for and got me everything I wanted in my new car with a great deal. Thank you for your p More

by toffee.galette_1k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2025

City Volkswagen of Chicago responded

Thanks for your feedback on your recent visit to City Volkswagen of Chicago. It's great to hear that we were able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 15, 2025

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Quick and easy process purchasing a new vehicle with them. Highly recommend working with Ed for your next purchase. More

by NLParker22
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Clemente Garibay, Eddie Speck

Oct 15, 2025

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 10, 2025

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Brandon Rosenow provided excellent service. He took his time to explain everything and answered our questions. Highly recommend Brandon and City Volkswagen of Chicago. More

by Arauch24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2025

City Volkswagen of Chicago responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 10, 2025

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City VW of Chicago was great to deal with. Brandon Rosenow was extremely helpful and patient while we went throughout the process of the vehicle purchase. More

by jrauch20
Sales Price Transparency
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Recommend Dealer
Yes
Oct 10, 2025

City Volkswagen of Chicago responded

Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 10, 2025

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Everyone here was wonderful. They made the entire process smooth and efficient, even after the car I was originally going to see got sold. They offered me other similar cars, and More

by smmay8891
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clemente Garibay, Eddie Speck

Oct 10, 2025

City Volkswagen of Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 30, 2025

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Really helpful, clean, everyone is friendly and outgoing, they explain everything and repeat everything if asked to explain More

by jenniferper125
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya

Sep 30, 2025

City Volkswagen of Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 30, 2025

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Alex and team were great. They always make the buying process pleasant and easy. Third VW from this dealer and have no plans to change. More

by Gdadamczyk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rocha

Sep 30, 2025

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 30, 2025

Dealership Rating
Employee Rating

I am so happy with my entire experience at City Volkswagon and with working with David! He was knowledgeable, patient and kind and I am thrilled with my new 2025 Tiguan and the entire process that More

by valkahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2025

City Volkswagen of Chicago responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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