Evelyn Franchi
Evelyn Franchi at City Volkswagen of Chicago

Evelyn Franchi | Page 3

Finance Manager

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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4.9
344 Reviews
4.9

344 Reviews

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344 Reviews of Evelyn Franchi

May 07, 2026

Dealership Rating
Employee Rating

I just left Volkswagen with a brand new 2026 Tiguan Alex was amazing my experience was a 10/10 he listened to what I wanted. Didn’t hassle me to spend unnecessary money at all. Most car buying experience ta More

by shanita217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rocha

May 07, 2026

City Volkswagen of Chicago responded

Thank you for choosing Volkswagen for your new Tiguan. We’re glad Alex provided attentive, hassle-free service and kept the process quick. Enjoy your new ride, and we look forward to serving you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 28, 2026

Dealership Rating
Employee Rating

I had a great experience at City Volkswagen of Chicago purchasing my Tiguan SE. Thank you to Edgar for being patient and helpful during the road test and throughout the communication process. I also appre More

by Zhangjzh28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya , Austin Real

Apr 28, 2026

City Volkswagen of Chicago responded

How wonderful to hear Edgar’s patient guidance made purchasing your Volkswagen Tiguan SE smooth and positive. Thank you for choosing us. If there’s anything else you need, please reach out. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 26, 2026

Dealership Rating
Employee Rating

I’m so excited about my new vehicle! Laura was so sweet and truly amazing! My daughter absolutely loves our new vehicle. I couldn’t thank you enough Laura. See you next time! More

by nyeshakache
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura V. Torres

Apr 26, 2026

City Volkswagen of Chicago responded

What a joy to hear you’re thrilled with your new Volkswagen Tiguan Limited and that Laura V. provided such excellent assistance. We’re delighted your daughter loves the vehicle and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 26, 2026

Dealership Rating
Employee Rating

Incredible process. Dealer ice used before for multiple Volkswagens. This time I lived a bit further from this dealer but they had car i needed. Laura the sales rep reac More

by Costakokenes82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura V. Torres, Sam Lotta

Apr 26, 2026

City Volkswagen of Chicago responded

It’s fantastic to hear you enjoyed securing your new Volkswagen GLI with us. Laura V. is pleased she could guide you smoothly from start to finish and treat your family so well. We appreciate your recommendation and look forward to helping you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 20, 2026

Dealership Rating
Employee Rating

Me and my father had a greet experience here . I definitely recommend edgar he was super helpful and patient ! More

by elaizalinares
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya

Apr 21, 2026

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that Edgar had the opportunity to work with you and your father, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 03, 2026

Dealership Rating
Employee Rating

Very good! Come see David and Juan They helped me buy my new 2026 Tiguan More

by Garcia.armando69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DAVID H ALCARAZ, Juan Fuentes

Apr 03, 2026

City Volkswagen of Chicago responded

Thank you for the 5-star review and congratulations on your new 2026 Volkswagen Tiguan. David and Juan enjoyed assisting you and we’re here anytime if questions arise. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 27, 2026

Dealership Rating
Employee Rating

I recently worked with Alex Rocha and he made the entire car-buying experience outstanding. Alex was incredibly knowledgeable, patient, and thorough when answering all my questions. He took the time to clea More

by jesenalee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rocha

Mar 28, 2026

City Volkswagen of Chicago responded

We’re delighted to hear how Alex’s knowledgeable, patient approach made your decision so clear. Thank you for choosing Volkswagen, and we look forward to assisting you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 27, 2026

Dealership Rating
Employee Rating

David was so very helpful today, consultative, friendly, and answered all my questions! City Vw of Chicago has been a great car buying experience! More

by bjhilde
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DAVID H ALCARAZ, Juan Fuentes , Lazaro Del Sol

Mar 27, 2026

City Volkswagen of Chicago responded

We’re glad David’s consultative approach and friendly assistance made your new Volkswagen GTI purchase a great experience. Enjoy your GTI and thank you for your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 20, 2026

Dealership Rating
Employee Rating

Great service, Rob was very helpful with getting me the car & price that I wanted. I arrived at the office very close to closing & was welcomed by Alex who didn’t rush me & was very informative. No hidden More

by Briana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rocha , Rob Kierman

Mar 20, 2026

City Volkswagen of Chicago responded

It’s wonderful Alex provided clear information and made time for you even though you arrived near closing. We appreciate you choosing a used Volkswagen Atlas and are pleased there were no hidden fees. We look forward to assisting you when you return for your daughter’s first car. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 16, 2026

Dealership Rating
Employee Rating

Just bought a 2026 Tiguan from Alex and he went above and beyond to give me every deal possible and make my budget work. More

by Rogeliolem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rocha

Mar 16, 2026

City Volkswagen of Chicago responded

Congratulations on your 2026 Volkswagen Tiguan. We’re pleased Alex could explore every deal and align with your budget. Let us know if you have any questions about your Tiguan. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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