Evelyn Franchi | Page 3

Now I know why Laura Torres is the top salesperson at the dealership! I recently purchased a 2026 VW Atlas Cross Sport from Laura Torres, and I could not have asked for a better experience. Laura is a dealership! I recently purchased a 2026 VW Atlas Cross Sport from Laura Torres, and I could not have asked for a better experience. Laura is a true professional who provided straightforward communication and made the entire car-buying process wonderful. It is clear why she is the top salesperson at the dealership, and I am grateful to have worked with her. If you are looking for the right person to help you with your next vehicle purchase, I highly recommend calling Laura Torres. John Juliano More

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Edgar made this car buying experience a seamless process, with fair pricing, and zero pressure. He made car buying actually enjoyable and easy. with fair pricing, and zero pressure. He made car buying actually enjoyable and easy. More

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They were polite and easy to work with. I bought the vehicle and sm very happy. I bought the vehicle and sm very happy. More

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David was awesome and very knowledgeable about Volkswagen's lineup. His sales style was very relaxed - i got all the information I needed and didn't feel pressured at any point. When I'm in the ma Volkswagen's lineup. His sales style was very relaxed - i got all the information I needed and didn't feel pressured at any point. When I'm in the market again, I'll be sure he's one of my first contacts. More

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I had a wonderful experience at this dealership! I highly would recommend! And my sale person Alex was amazing and put me at ease during a major purchase! Thanks Alex! I highly would recommend! And my sale person Alex was amazing and put me at ease during a major purchase! Thanks Alex! More

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David was super friendly and informative! ! Very straight forward and timely. The folks here were always very kind and welcoming to me! ! Very straight forward and timely. The folks here were always very kind and welcoming to me! More

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This dealership had the best deal in thr city for my partner. David was very accommodating throughout the entire experience. partner. David was very accommodating throughout the entire experience. More

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Easy access and clean. Well trained staff that will definitely answer all your questions and help you out with any questions or issues. Well trained staff that will definitely answer all your questions and help you out with any questions or issues. More

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My previous vehicle had been stolen, and unfortunately deemed a "total loss." I had a very short window to find a new car, and didnt know where to start, or what type of vehicle I was looking for. So I r deemed a "total loss." I had a very short window to find a new car, and didnt know where to start, or what type of vehicle I was looking for. So I reached out to my auto insurance agent, and without hesitation, he gave me Laura's number from City Volkswagen. I immediately called, and left her a voice message. Within a short time Laura returned my call and I made an appointment to see her. From the first moments, till the time I made my decision nealy 48 hours later, Laura became like family. I felt very comfortable telling her about myself, and how important my daughters input was in selecting a car. My daughters ultimately helped me pick the car, as well as the color of the car, after numerous pictures of different vehicles I had shared with them. My daughters zeroed in on the VW Tiguan in the Sandstone color. For me, and for my daughters, it was definitely "vehicle love" at first site. Laura was dedicated, and very observant to what I was looking for in a car. It was definitely a win-win-win. I was happy, my daughters were happy, and Laura was happy that she helped me find the right car. As I'm taking delivery of the car, Laura was connecting my cellphone to the car, and going over important dashboard features I needed to know. The moment she turned on the radio, a song that I used to sing to my wife (who had passed away), came on the radio...not in the middle of the song, nor near the end...but AT THE VERY BEGINNING of the song. I knew at that moment I had found the right car, and that Laura was the right person to work with. I LOVE MY TIGUAN! Thank you Laura!!! Thank you Evelyn!!! Thank you Rob Kreiman!!! and thank you...Jaime Morales, from Allstate Insurance, for sending me to Laura! More

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We had a great experience buying our Volkswagen! From the moment we walked in, Maria’s charismatic personality made us feel comfortable and welcomed. She listened to our needs and helped guide us to From the moment we walked in, Maria’s charismatic personality made us feel comfortable and welcomed. She listened to our needs and helped guide us to our vehicle without any pressure. The manager Juan met us where we wanted to be on price, which made the whole process smooth and gratifying. The professionalism was felt and the process was smooth. Great customer service! More

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