Fatima Fonseca
Fatima Fonseca at Niello BMW MINI

Fatima Fonseca | Page 2

Sales Consultant

Niello BMW MINI

2020 Fulton Ave
Sacramento, CA 95825

Contact Me
4.9
65 Reviews

I was born and raised in Sacramento. My Automotive experience started July 2020 as a lot porter dedicated to washing cars and making sure clients left happy after service. September 2021 I started my journey in assisting people to purchase their dream car!

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.9

65 Reviews

Write a Review

65 Reviews of Fatima Fonseca

June 07, 2025

Dealership Rating
Employee Rating

Fatima Fonseca is the best at her job. She helped me every step of the way. She should get a raise. I loved the way she treated me, and getting my new BMW was so easy. I'm so grateful. More

by Francisco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 07, 2025

Niello BMW MINI responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

May 09, 2025

Dealership Rating
Employee Rating

Curtis and Fatima went above and beyond accommodating us with getting our new car. We couldn’t be happier! Keep it up guys! More

by JOBEN330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Ringle

May 09, 2025

Niello BMW MINI responded

Thanks for sharing your thoughts about your experience with Niello BMW MINI. We appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 27, 2025

Dealership Rating
Employee Rating

Going to Niello was a great experience. Fatima was a joy to work with and would come back again. Excellent customer service all around. More

by MDINO22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: CHAD WESSLING

Apr 27, 2025

Niello BMW MINI responded

Thanks for sharing your thoughts about your experience with Niello BMW MINI. We appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 25, 2025

Dealership Rating
Employee Rating

Great experience working with everyone in the dealership. This would be the third vehicle my family has purchased in the past year. More

by JAMESVANICH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mhel Baldemor , ELYAS ABRAHIMI, CHAD WESSLING

Apr 25, 2025

Niello BMW MINI responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 13, 2025

Dealership Rating
Employee Rating

Was able to make my purchase online and save myself the trip to Sacramento! Fast and easy, Fatima was a pleasure to work with, financing was great, value for my trade was more than fair and I got the car More

by MICHAELI408
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Suchanek, Erika Paleny, Justin Watts, Marty Garcia , Brian Lonchar, David Sotomayor

Apr 14, 2025

Niello BMW MINI responded

Thanks for sharing your thoughts about your experience with Niello BMW MINI. We appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 17, 2025

Dealership Rating
Employee Rating

Fatima and the finance manager could not have made the experience easier. I love my new mini and I feel like I got a fair price for my trade and a great deal. I would buy from here again! Thank you so muc More

by SJP11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diane Wallace

Mar 18, 2025

Niello BMW MINI responded

It's great to hear that Fatima was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Mini! Thank you for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

January 18, 2025

Dealership Rating
Employee Rating

Horrible. They lied about everything and overcharged for everything. Be careful, be very careful. Bad Tricks they use: 1. They charge for an after market More

by Senior
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Creed Cate, Erika Paleny , Brian Lonchar

Jan 18, 2025

Senior responded

Yes. I would like to be refunded for the extra add-on of a tracking device that does not exist. I would like to be refunded for the 10 year extended warranty which is only 6 years and while we are at it the extra service contact i was charged. Are you willing to do that? I am a disabled senior and feel like I was taken advantage of.

Jan 18, 2025

Niello BMW MINI responded

Thank you Senior for your feedback, Horrible. They lied about everything and overcharged for everything. Be careful, be very careful. Bad Tricks they use: 1. They charge for an after market tracking device that is free and included with the Mini App. 2. They claim that the extended warranty is 10 years and give you a yearly price, but it is only 6 years as the car warranty is 4 years. 3. They try to charge you for unnecessary xx like ding repair and all kinds of terrible charges. 4. Complete rip-off. The accusation of my team lying is very serious and from what I have read extremely inaccurate. The reason i know this is because everything is disclosed and confirmed on product disclosure page on all agreements. The finance team is trained to go over all product options for you and YOU choose what is best for you. YOU DO NOT HAVE TO BUY, that would be YOUR CHOICE. The tracking device is a new and state of the art. It allows you to track your vehicle as well as your keys. You know where your car is 24/7 and are in complete control. Do you know how much a new set of keys are? The warranty on any new vehicle especially an electric is limited, however with an extended warranty you receive much more coverage and piece of mind. As for they "TRY to sell you UNNECSARY" products, if you feel you don't need dent repair, windshield, tire and wheel protection, again you don't need to buy it, again they are trained to offer you all products. here it the best part, YOU GET TO DECIDE, if you want it or not. If you live in California then you may have an understanding of our roads and the hazards we dodge everyday. I know BRIAN and ERIKA personally and they would never try to deceive anyone especially over products that most of our customers buy and are pleased with the peace of mind when something does occur. If you happened to buy any of these products and wish to remove them please email or call me, i will gladly assist you. thank you DAVID SOTOMAYOR Business Development MGR. DAVID.SOTOMAYOR@NIELLO.COM 916-971-2131

Jan 18, 2025

Niello BMW MINI responded

Thank you Senior for your feedback, Horrible. They lied about everything and overcharged for everything. Be careful, be very careful. Bad Tricks they use: 1. They charge for an after market tracking device that is free and included with the Mini App. 2. They claim that the extended warranty is 10 years and give you a yearly price, but it is only 6 years as the car warranty is 4 years. 3. They try to charge you for unnecessary xx like ding repair and all kinds of terrible charges. 4. Complete rip-off. The accusation of my team lying is very serious and from what I have read extremely inaccurate. The reason i know this is because everything is disclosed and confirmed on product disclosure page on all agreements. The finance team is trained to go over all product options for you and YOU choose what is best for you. YOU DO NOT HAVE TO BUY, that would be YOUR CHOICE. The tracking device is a new and state of the art. It allows you to track your vehicle as well as your keys. You know where your car is 24/7 and are in complete control. Do you know how much a new set of keys are? The warranty on any new vehicle especially an electric is limited, however with an extended warranty you receive much more coverage and peace of mind. As for they "TRY to sell you UNNECSARY" products, if you feel you don't need dent repair, windshield, tire and wheel protection, again you don't need to buy it, again they are trained to offer you all products. here it the best part, YOU GET TO DECIDE, if you want it or not. If you live in California then you may have an understanding of our roads and the hazards we dodge everyday. I know BRIAN and ERIKA personally and they would never try to deceive anyone especially over products that most of our customers buy and are pleased with the peace of mind when something does occur. If you happened to buy any of these products and wish to remove them please email or call me, i will gladly assist you. thank you DAVID SOTOMAYOR Business Development MGR. DAVID.SOTOMAYOR@NIELLO.COM 916-971-2131

January 07, 2025

Dealership Rating
Employee Rating

Thank you, good job. Fatima is awesome, no pressure, easy to deal with. Not sure who Curtis is. More

by BRUNOMIGUELCOSTA
Recommend Dealer
Yes

Other Employees Tagged: Diane Wallace

Jan 07, 2025

Niello BMW MINI responded

Thank you so much for your kind words, Bruno, and for taking the time to leave us this wonderful feedback! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

December 26, 2024

Dealership Rating
Employee Rating

Poor business customer service. Fatima was very good, but the financial officer needs to be retrained. She was upset because I didn’t buy the extra insurance. Also, the first car I More

by BENNIE856
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 02, 2025

Niello BMW MINI responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

Jan 02, 2025

Niello BMW MINI responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

December 21, 2024

Dealership Rating
Employee Rating

I cannot say enough good things about my experience with Niello BMW of Sacramento! From start to finish, they made the car-buying process smooth, stress-free, and even enjoyable. The sales and service teams More

by gilcaravantes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Suchanek, Justin Watts, Ryan Cox , Gary Carroll, Brian Lonchar, Fernanda Martinez, Lance Pascual, David Sotomayor, Moe Sulman

Dec 22, 2024

Niello BMW MINI responded

Thank you so much, Gil, for your kind words for Gary and for taking the time to leave us this wonderful feedback! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

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