Fatima Fonseca | Page 5

Great service from Fatima and Creed! Communication was on point and was very helpful. I would recommend Neillo. Communication was on point and was very helpful. I would recommend Neillo. More

by PHILHEINRICH Verified Customer Verified Customer

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Excellent customer service and support, regular communication and updates during the process of ordering and receiving the new vehicle communication and updates during the process of ordering and receiving the new vehicle More

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Fatima was great! Definitely made the buying experience awesome 10/10. Looking forward to next buying experience Definitely made the buying experience awesome 10/10. Looking forward to next buying experience More

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Fatima was awesome! !! Very professional, incredibly knowledgeable and super friendly. I will highly recommend her. !! Very professional, incredibly knowledgeable and super friendly. I will highly recommend her. More

by Mimi Verified Customer Verified Customer

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OMG this dealership was awesome - I was stuck at home and unable to drive to the dealership so we completed the whole deal over my phone and they delivered the car and picked up my trade, and on top of that unable to drive to the dealership so we completed the whole deal over my phone and they delivered the car and picked up my trade, and on top of that I got a great price👍 More

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Fatima is incredibly considerate! She really cares about her customers, and she proved that with me. I had already bought the car and I was all done with the transaction, but she stil She really cares about her customers, and she proved that with me. I had already bought the car and I was all done with the transaction, but she still kept in touch with me making sure that all the issues and anything I need it was taken care of. It’s been over a month now and she’s still in touch with me. She is amazing! More

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I usually don't like going to the car browsing because most sales people are pushy, intimidating, and pressure givers. But Niello BMW people were all so polite and they gave me and my husband plenty of pr most sales people are pushy, intimidating, and pressure givers. But Niello BMW people were all so polite and they gave me and my husband plenty of privacy and time to think about what kind of car we wanted. Fatima was very attentive, kind, and patient. Even after we got our mini cooper EV, she gave us her cell # to call her anytime if we have any kind of trouble or questions. She was the best sales person we ever came across. Thank you so much Faitma! And thank you Erika, finance dept lady who stuck around with us way after shop was closed despite of the engagement she had else where that night More

by Noriko Verified Customer Verified Customer

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Fatima and Robby were a pleasure to work with. They were very helpful and made the experience effortless. They were very helpful and made the experience effortless. More

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Quick and easy trade of cars for my service of my Mercedes Always professional at Niello Mercedes Always professional at Niello More

by SRICCI0 Verified Customer Verified Customer

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I have leased 3 M cars with Fatima. Her customer service is superb. She is the only reason why I drive from Elk Grove to Sacramento. She has earned my Buisness with every car I purchase Her customer service is superb. She is the only reason why I drive from Elk Grove to Sacramento. She has earned my Buisness with every car I purchased or leased. She makes thing painless and simple. Which is essential when you have little kids. Thank you for letting us test Drive the M cars and be part of the BMW family. Thank you again Fatima, you Rock! More

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