Felicia Wardrick
Felicia Wardrick at Salerno Duane Chrysler Jeep
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Felicia Wardrick | Page 2

Service

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.6
39 Reviews
4.6

39 Reviews

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39 Reviews of Felicia Wardrick

February 13, 2024

Dealership Rating
Employee Rating

Excellent customer service…. Bill and staff were polite and understanding with my particular scheduling problems …A Class Act! More

by mhaydu414
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Paul Bonilla , Ralph Cattle

Feb 16, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and your 5 star review. We look forward to working with you again.

February 01, 2024

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The waiting area was so clean. Everyone was very nice. The service to my truck was fast and well done. More

by cedlewade
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Paul Bonilla , Ralph Cattle

January 28, 2024

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Great job and very convenient! Thanks again for the good service for my Jeep recently More

by peternlarsen
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Paul Bonilla , Ralph Cattle

Jan 29, 2024

Salerno Duane Chrysler Jeep responded

It was our pleasure! Thank you so much for your review and happy to help keep your Jeep serviced and well-maintained. Have a great day!

January 16, 2024

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Great service by everyone! !! The team definitely takes care of its customers. I’m vey happy with the services More

by ed.vassilev
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Paul Bonilla , Ralph Cattle

Jan 17, 2024

Salerno Duane Chrysler Jeep responded

Awesome! Your feedback made our day! Thank you for the 5 star review.

December 13, 2023

Dealership Rating
Employee Rating

Service Dept impossible to reach. Does not return calls. Appointments weeks out. Staff unhelpful in resolving. More

by Thebuthes
Service Communication
Recommend Dealer
No
Dec 14, 2023

Salerno Duane Chrysler Jeep responded

Appreciate your feedback , and very sorry for any inconvenience. I am aware of the situation and will discuss with my team to improve this process going forward. Thank you so much for your time.

December 02, 2023

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Bill is amazing and loves to go by the books. At the end of the day, they do what is best for the customer and what is right. Thank you Solerno Duane! More

by mbardales80
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Recommend Dealer
Yes

November 30, 2023

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Bill, went out of his way along with service team to squeeze my wrangler in over the holidays allowing my son to take the car back to college. That was no easy task. More

by darren.recupero
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Paul Bonilla , Ralph Cattle

November 29, 2023

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Employee Rating

After a basic oil change, the oil leaked out completely. Oil pressure dropped to 0 psi. After inspecting on my own, I noticed they forgot to put an o-ring onto the filter. I mean really? Their explanation - More

by edku78
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Recommend Dealer
No

Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Paul Bonilla , Ralph Cattle

November 27, 2023

Dealership Rating
Employee Rating

Excellent service! Really cared about customer satisfaction and timely service. Would go back again with any type of problem More

by wk
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Paul Bonilla , Ralph Cattle

November 23, 2023

Dealership Rating
Employee Rating

Excellent all around very professional from start to finish I would recommend to future customers More

by rbutta53
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuche

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