Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 33

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
651 Reviews

Dealership Experience

15 yrs, 4 mos

Industry Experience

28 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.6

651 Reviews

Write a Review

651 Reviews of Felipe Alfaro

July 02, 2022

Dealership Rating
Employee Rating

They said I needed a wheel alignment I got it done . Notice my steering when was off centered took it back. It still was not right . When back 2 other times before it was fixed . It was an inconvenience More

by eugenehdrz2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 05, 2022

Advantage Chevrolet of Hodgkins responded

Eugene, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 28, 2022

Dealership Rating
Employee Rating

Had great service and everything that was happening with my vehicle, my service advisor would let me know as soon as she heard something. Carolina is very professional and goes out of her way for the custom More

by ecuamex75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Sergio Andrade

Jun 30, 2022

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 27, 2022

Dealership Rating
Employee Rating

Great service, they are ready friendly and know just how to treat you. Excellent service, by far. More

by ladyaguilar77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 25, 2022

Dealership Rating
Employee Rating

Their service department is always professional and kind. It’s the reason I have bought cars there. More

by smcneela
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

Jun 26, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 24, 2022

Dealership Rating
Employee Rating

Carolina and Felipe are the best they take care of you as soon as you step in without hesitation!!!! More

by JXVILLA34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Jun 25, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 17, 2022

Dealership Rating
Employee Rating

Always excellent service very courteous and thorough like the service video makes it all complete More

by EARNHARDTCHICK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bob Bocchiere, George Cecala, Steve Cunningham, Dan Bednarz, Brian Brennan, Sergio Andrade , Tom Cederblad, Isamar Diaz, Fernando Grimaldo

Jun 21, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 17, 2022

Dealership Rating
Employee Rating

Normally I would have recommended this location but a recent experience has me second guessing. Gave us failed tests on a vehicle that wasn't even ours. Had we believed them, we would have been in the ho More

by jenrut8
Customer Service
Recommend Dealer
No

Other Employees Tagged: Owen Suarez

Jun 21, 2022

Advantage Chevrolet of Hodgkins responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 16, 2022

Dealership Rating
Employee Rating

I’ve been a customer since 2011. They are awesome. I will continue to purchase from them. More

by mari.figueroa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Fabian Murillo , Juan my sales person

Jun 17, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 15, 2022

Dealership Rating
Employee Rating

Good professional service. Fast and efficient. Everyone was nice and professional. Was able to accommodate my needs by finding me an earlier appointment. More

by donmoniqueb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2022

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 13, 2022

Dealership Rating
Employee Rating

Big Thank You to Carolina for getting my vehicle in and out as fast as they did and I believe it as was Felipe for getting me a rental. Talk about VIP service. Thank You thank you!! More

by JHERNANDEZ43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Jun 15, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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