Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 65

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
653 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

653 Reviews

Write a Review

653 Reviews of Felipe Alfaro

February 04, 2021

Dealership Rating
Employee Rating

Nice people! The thing that I appreciate from Advantage the most is this. If they make a mistake in anyway, they will try to correct it immediately. Ive been impressed by that!!! More

by nwwalcott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 30, 2021

Dealership Rating
Employee Rating

I was so pleased about my service at Advantage Chevrolet. They were timely, explained exactly what they were doing, answering all of my questions and concerns, even helping me with my Rewards Points. They we More

by susan.fudala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey , Rob

Feb 03, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 29, 2021

Dealership Rating
Employee Rating

Steve was very professional when I traded my 2018 Equinox for a 2020,,,thank you for the help...Anytime I need help with finding more out about vehicle I just call Steve...thnak you again More

by Dquinlan18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fabian Murillo, Steve Garcia

Feb 03, 2021

Advantage Chevrolet of Hodgkins responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

Feb 04, 2021

Dquinlan18 responded

Thank you for being so professional...I will be handling my service on vehicle with AADVANTAGE THNX

January 29, 2021

Dealership Rating
Employee Rating

I love the service and the staff they are very nice and they make sure everything with your vehicle is right before you leave also get up with Shawn the salesman he’s great More

by sscott355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Bocchiere, George Cecala, Steve Cunningham, Dan Bednarz, Brian Brennan, Sergio Andrade , Alexander Becker, Aaron Dolan, Adrian Gomez

Feb 03, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 29, 2021

Dealership Rating
Employee Rating

Great experience 1st time being there and they treated me like family. I was in and out within an hour. Great job of advising me what my car needed. More

by karinamon81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your kind words about your experience at Advantage Chevrolet of Hodgkins! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 28, 2021

Dealership Rating
Employee Rating

My sales rep, Juan, was very helpful with my needs. He listened and executed a good deal for me. The finance dept., Dennis, explained the loan in easy terms. And the service center, checked the car thorou More

by K47337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily

Feb 02, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 27, 2021

Dealership Rating
Employee Rating

Great service, the service advisors are very professional, they keep you informed of the progress of the work being done on your vehicle while you’re waiting. More

by yvonnewill46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Feb 01, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 27, 2021

Dealership Rating
Employee Rating

Always have a wonderful experience with this dealership. Thank you for always taking care of me 💞 felipe, carolina, and val always know what I need and not only give me 100% but 150%. They go above and bey More

by jaxs47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Dennis Reily, Carolina Wetzel , Valerie Tromiczak

Feb 01, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 22, 2021

Dealership Rating
Employee Rating

Great Customer Service n mechanics Provide it by the personal of advanced Chevrolet solving the issue that I had it. I can highly recommend Advance Chevrolet . More

by Medina10977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey , Valerie Tromiczak

Jan 27, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate your kind words, Medina. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

January 22, 2021

Dealership Rating
Employee Rating

I’m super excited that my vehicle is fixed. However, again it comes to the point of listening to the customer. I had to bring back my vehicle because I wasn’t being listened to. that’s something was wro More

by sheridaprandolph
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Jan 26, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

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