Fernando Cruz | Page 21

They are very friendly. It doesn't take long to get my oil change. If I have any questions, they are always willing to answer them. It doesn't take long to get my oil change. If I have any questions, they are always willing to answer them. More

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Great job everything was don professional I will bring my sorento back everyone was friendly sorento back everyone was friendly More

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Quality service. The service was efficient, I was not waiting very long and the service team was friendly. The service was efficient, I was not waiting very long and the service team was friendly. More

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Asked for vehicle to be vacuumed, washed never done but they claimed it was done. Asked for them to look at passenger window keep going back down. They charged me a diagnosis fee plus repair for a vehicle they claimed it was done. Asked for them to look at passenger window keep going back down. They charged me a diagnosis fee plus repair for a vehicle I just got march 2022. It should have been under warranty but according to them it was not and they didn't call me to let me know that it would cost me to repair and all they did was blow debris out of the door seriously. More

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Fernando always provides the best customer service! It is very evident he cares about his customers and puts their needs first! It is very evident he cares about his customers and puts their needs first! More

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My overall experience was once again great! Everyone in the service department and the rest of the staff are so kind and on point when it comes to dealing with customers. Thanks again Everyone in the service department and the rest of the staff are so kind and on point when it comes to dealing with customers. Thanks again More

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Service is a clown show with people who have 0 client service abilities no coping skills. This entire department should be fired. How many sales are they costing? Mechanics are fine… do good work. service abilities no coping skills. This entire department should be fired. How many sales are they costing? Mechanics are fine… do good work. More

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The service department was very accommodating in scheduling my rear brake job for my 2019 F150. The desk personnel were polite and professional. scheduling my rear brake job for my 2019 F150. The desk personnel were polite and professional. More

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I have NEVER had an issue here, and the guys always make sure I’m taken care of! sure I’m taken care of! More

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Every time I go to Colombia Ford the service is excellent l! They always go above and beyond to make sure I leave happy l! They always go above and beyond to make sure I leave happy More

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