Excellent service.
We had an issue with our car. We were close to the dealership. So we stopped in. They took us right in, and resolved the problem. Great dealership!!!
We had an issue with our car. We were close to the dealership. So we stopped in. They took us right in, and resolved the problem. Great dealership!!!
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by WD
Verified Customer
Verified Customer
Other Employees Tagged:
Fernando Cruz
Mar 17, 2026 -
Columbia Ford Kia responded
Thank you for choosing us to service your Kia Sorento. We’re glad Fernando and our service team could promptly address and resolve the issue when you stopped by. We look forward to helping you again.
Mike Pahlas
Service Manager
mpahlas@columbiaford.com
Fernando is always professional, friendly with top notch
customer service! The waiting area is clean and nice.
customer service! The waiting area is clean and nice.
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by MISTERSMITH0107
Verified Customer
Verified Customer
Other Employees Tagged:
Fernando Cruz
Mar 16, 2026 -
Columbia Ford Kia responded
Thank you for highlighting Fernando’s professional and friendly service during your Kia Sorento visit. We’re pleased to hear you enjoyed our clean, comfortable waiting area. We look forward to serving you again.
Mike Pahlas
Service Manager
mpahlas@columbiaford.com
This was the best service I’ve ever had in a car buying
experience, hands down!
experience, hands down!
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by shyraquimby
Verified Customer
Verified Customer
Mar 15, 2026 -
Columbia Ford Kia responded
It’s fantastic to hear our team delivered an outstanding car-buying experience with your new Kia Telluride. Thank you for sharing your feedback!
Eric Gates
General Manager
egates@columbiaford.com
Fernando was very helpful in showing me some ins and outs
with tuning my radio. He was able to explain, in detail, all the questions my husband and I had concerning about various dashboard dials. He was als
with tuning my radio. He was able to explain, in detail, all the questions my husband and I had concerning about various dashboard dials. He was also very courteous and personable.
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by lp6389
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2026 -
Columbia Ford Kia responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Columbia Ford Kia.
Mike Pahlas
Service Manager
mpahlas@columbiaford.com
I got my new car serviced for the first time.
It was quick and easy. Fernando was very nice.
It was quick and easy. Fernando was very nice.
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by coltjasper
Verified Customer
Verified Customer
Other Employees Tagged:
Fernando Cruz
Mar 13, 2026 -
Columbia Ford Kia responded
We’re pleased your first Kia Sportage service was quick and easy and that Fernando was so welcoming. If you ever need any further assistance, just reach out. Thanks for sharing your experience.
Mike Pahlas
Service Manager
mpahlas@columbiaford.com
Been going to this dealership for years.
Its always a pleasant experience! Fernando was extremely helpful
Its always a pleasant experience! Fernando was extremely helpful
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by Dwebber104
Verified Customer
Verified Customer
Other Employees Tagged:
Fernando Cruz
Mar 10, 2026 -
Columbia Ford Kia responded
Thank you for trusting your Kia to our service team over the years. It’s wonderful that Fernando has been so helpful during your visits. We look forward to serving you again.
Mike Pahlas
Service Manager
mpahlas@columbiaford.com
It’s very easy to schedule service appointments and the
dealership is an awesome place to wait while they complete your service. The staff are very friendly and knowledgeable!! Overall a great dealership!
dealership is an awesome place to wait while they complete your service. The staff are very friendly and knowledgeable!! Overall a great dealership!
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by kjtcougar
Verified Customer
Verified Customer
Service Price Transparency
Mar 08, 2026 -
Columbia Ford Kia responded
Thank you for the 5 star rating. We’re glad you found scheduling service for your Ford easy and that our waiting area offered a comfortable experience. Our team appreciates your recognition of their friendly and knowledgeable support.
Mike Pahlas
Service Manager
mpahlas@columbiaford.com
Only been there for 2 oil changes.
It went fine. I need 10 more words
It went fine. I need 10 more words
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by Mark
Verified Customer
Verified Customer
Service Price Transparency
Mar 07, 2026 -
Columbia Ford Kia responded
We’re pleased to have served your Ford twice for oil changes. It’s rewarding to hear everything went smoothly on both visits. We look forward to assisting with your vehicle’s future maintenance.
Mike Pahlas
Service Manager
mpahlas@columbiaford.com
I cannot say enough good things about the quality and
honesty of the work performed here. I drive an hour away to use this dealership because no other location near me comes close to their level.
honesty of the work performed here. I drive an hour away to use this dealership because no other location near me comes close to their level.
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by Abadcabassa
Verified Customer
Verified Customer
Service Price Transparency
Mar 06, 2026 -
Columbia Ford Kia responded
It’s fantastic to know you choose us for Ford Expedition service even with the hour drive. We’re proud that our honest approach and quality work make the trip worthwhile and look forward to welcoming you back.
Mike Pahlas
Service Manager
mpahlas@columbiaford.com
I was happy with my service.
. although I was late by 10 minutes they were able to get me in and out promptly.
. although I was late by 10 minutes they were able to get me in and out promptly.
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by YVONNERDENT
Verified Customer
Verified Customer
Service Price Transparency
Mar 06, 2026 -
Columbia Ford Kia responded
It’s great to hear we could fit you in and complete your Kia service promptly despite your late arrival. We appreciate your flexibility and look forward to helping you again.
Mike Pahlas
Service Manager
mpahlas@columbiaford.com