Fil Principato
Fil Principato at Bob Rohrman Schaumburg Kia

Fil Principato | Page 8

Service Manager

Bob Rohrman Schaumburg Kia

750 E Golf Rd
Schaumburg, IL 60173

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94 Reviews
not yet
rated

94 Reviews

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94 Reviews of Fil Principato

April 12, 2022

Dealership Rating
Employee Rating

Anthony the service advisor was very helpful and got me in and out in a timely fashion. More

by JONATHANLAPORTA780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MarK Robles, Anthony

Apr 12, 2022

Bob Rohrman Schaumburg Kia responded

Thank you, Jonathan. We appreciate your business and our team looks forward to serving you again soon!

April 11, 2022

Dealership Rating
Employee Rating

They were wonderful. Fixed a issue with our brand new telluride that nobody could figure out at the Berwyn dealership. I was very pleased with the service I received. More

by Bergerblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2022

Bob Rohrman Schaumburg Kia responded

You can always count on our team to go above and beyond to find the source of your issues. We take pride in our ability to find the right solution at Bob Rohrman Schaumburg Kia, and we hope this level of service will have you returning in the future!

April 08, 2022

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Employee Rating

Service manager was great. Cleaned my car, inheritor too. Finished when promised. I would recommend More

by Mario_dilorenzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Bob Rohrman Schaumburg Kia responded

Thank you, Mario! We are delighted to hear that your recent service visit went smoothly and that you got back on the road in a timely manner. Safe driving from the Bob Rohrman Schaumburg Kia team!

April 06, 2022

Dealership Rating
Employee Rating

I came for and oil change and regular care maintenance and I was in and out. Very good service and take accountability very well. Manger is very helpful. More

by Juan.betancourt123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Hidder , MarK Robles

Apr 06, 2022

Bob Rohrman Schaumburg Kia responded

Juan, thank you for choosing Bob Rohrman Schaumburg Kia for your service needs! We appreciate your business and we hope to welcome you back again down the road. Have a wonderful day!

March 31, 2022

Dealership Rating
Employee Rating

Service manager was rude. Called Kia customer service told them about the issues I had and the person who is a step below of the GM called me back and said that they can't he More

by AGATHAGREEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Ricky Perez

Apr 17, 2022

Bob Rohrman Schaumburg Kia responded

We're sorry, Agatha, that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 23, 2022

Dealership Rating
Employee Rating

Attentive, they answer questions thoroughly, and the fix only what needs fixing. They do not upcharge or try to get you to buy services unless you ask for it . More

by ameirin575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2022

Bob Rohrman Schaumburg Kia responded

We appreciate your five-star review for Bob Rohrman Schaumburg Kia! It makes our day to know that you are a happy customer and feel satisfied with our services. Safe travels!

March 21, 2022

Dealership Rating
Employee Rating

Bob Rohrman Kia service center was very professional. They helped me with all of service needs. Philip’s experience truly helped in our situation. I would do business with their team in the future. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the great review, Jim! We are so glad to hear that you had such a successful service experience working with Philip and the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

March 18, 2022

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Employee Rating

I had an excellent experience at a Schaumburg location. Fil was very helpful and helped to resolve the issue More

by GALYA50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Fil and the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back!

March 17, 2022

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Employee Rating

Great customer service, very helpful and did what they said they would do for me More

by SAL-KAREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the glowing review! We are thrilled to hear that you are so confident in the Bob Rohrman Schaumburg Kia team to get the job done. Drive safely, and we hope to see you back!

March 17, 2022

Dealership Rating
Employee Rating

Filippo was great as I was checked in as soon as I arrived. I came in for an oil change and Fillipo advised me about other recommended services and was very genuine with service recommendations and t More

by Daniel from Niles.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the great review, Daniel! We are so glad to hear that you had a successful service experience working with Filippo and the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

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