Anthony the service advisor was very helpful and got me
in and out in a timely fashion.
in and out in a timely fashion.
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by JONATHANLAPORTA780
Verified Customer
Verified Customer
Other Employees Tagged:
MarK Robles, Anthony
Apr 12, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you, Jonathan. We appreciate your business and our team looks forward to serving you again soon!
They were wonderful.
Fixed a issue with our brand new telluride that nobody could figure out at the Berwyn dealership. I was very pleased with the service I received.
Fixed a issue with our brand new telluride that nobody could figure out at the Berwyn dealership. I was very pleased with the service I received.
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by Bergerblue
Verified Customer
Verified Customer
Apr 11, 2022 -
Bob Rohrman Schaumburg Kia responded
You can always count on our team to go above and beyond to find the source of your issues. We take pride in our ability to find the right solution at Bob Rohrman Schaumburg Kia, and we hope this level of service will have you returning in the future!
Service manager was great.
Cleaned my car, inheritor too. Finished when promised. I would recommend
Cleaned my car, inheritor too. Finished when promised. I would recommend
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by Mario_dilorenzo
Verified Customer
Verified Customer
Apr 08, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you, Mario! We are delighted to hear that your recent service visit went smoothly and that you got back on the road in a timely manner. Safe driving from the Bob Rohrman Schaumburg Kia team!
I came for and oil change and regular care maintenance
and I was in and out. Very good service and take accountability very well. Manger is very helpful.
and I was in and out. Very good service and take accountability very well. Manger is very helpful.
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by Juan.betancourt123
Verified Customer
Verified Customer
Apr 06, 2022 -
Bob Rohrman Schaumburg Kia responded
Juan, thank you for choosing Bob Rohrman Schaumburg Kia for your service needs! We appreciate your business and we hope to welcome you back again down the road. Have a wonderful day!
Service manager was rude.
Called Kia customer service told them about the issues I had and the person who is a step below of the GM called me back and said that they can't he
Called Kia customer service told them about the issues I had and the person who is a step below of the GM called me back and said that they can't help me and I should go to a different dealership. All I have to say is WOW! I will be sure to tell everyone my experience at this location.
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by AGATHAGREEN
Verified Customer
Verified Customer
Apr 17, 2022 -
Bob Rohrman Schaumburg Kia responded
We're sorry, Agatha, that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Attentive, they answer questions thoroughly, and the fix
only what needs fixing. They do not upcharge or try to get you to buy services unless you ask for it .
only what needs fixing. They do not upcharge or try to get you to buy services unless you ask for it .
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by ameirin575
Verified Customer
Verified Customer
Mar 23, 2022 -
Bob Rohrman Schaumburg Kia responded
We appreciate your five-star review for Bob Rohrman Schaumburg Kia! It makes our day to know that you are a happy customer and feel satisfied with our services. Safe travels!
Bob Rohrman Kia service center was very professional.
They helped me with all of service needs. Philip’s experience truly helped in our situation. I would do business with their team in the future.
They helped me with all of service needs. Philip’s experience truly helped in our situation. I would do business with their team in the future.
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by Jim
Verified Customer
Verified Customer
Mar 21, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for the great review, Jim! We are so glad to hear that you had such a successful service experience working with Philip and the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!
I had an excellent experience at a Schaumburg location.
Fil was very helpful and helped to resolve the issue
Fil was very helpful and helped to resolve the issue
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by GALYA50
Verified Customer
Verified Customer
Mar 18, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Fil and the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back!
Great customer service, very helpful and did what they
said they would do for me
said they would do for me
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by SAL-KAREN
Verified Customer
Verified Customer
Mar 17, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for the glowing review! We are thrilled to hear that you are so confident in the Bob Rohrman Schaumburg Kia team to get the job done. Drive safely, and we hope to see you back!
Filippo was great as I was checked in as soon as I
arrived. I came in for an oil change and Fillipo advised me about other recommended services and was very genuine with service recommendations and t
arrived. I came in for an oil change and Fillipo advised me about other recommended services and was very genuine with service recommendations and timeline recommendations for service completion. Service was completed on time and he checked in with me throughout.
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by Daniel from Niles.
Verified Customer
Verified Customer
Mar 17, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for the great review, Daniel! We are so glad to hear that you had a successful service experience working with Filippo and the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!