Finance Department | Page 29

Best Customer Service Purchased a Subaru Outback and I couldn't be happier with the whole experience, Jerry was not only courteous and friendly, but very helpful and knowle Purchased a Subaru Outback and I couldn't be happier with the whole experience, Jerry was not only courteous and friendly, but very helpful and knowledgeable about the product. The customer service that I experienced through the whole process was top notch, I highly recommend this dealership. More

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Great Shopping Experience I shopped 4 Subaru dealerships for 2015 Outback with Eyesight. Subaru of Jacksonville responded quickly, had the best deal and kept me posted on the I shopped 4 Subaru dealerships for 2015 Outback with Eyesight. Subaru of Jacksonville responded quickly, had the best deal and kept me posted on the arrival. Sabino made the shopping experience FUN! When we arrived from Gainesville to pick up the car, Sabino and his associates took the time to make sure every question was answered, they modeled how to use all the new features. Sabino encouraged us to call with any questions and quickly took our phone call when we needed some additional guidance on the Navigation System. I highly recommend Sabino Martinez and Subaru of Jacksonville. More

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Effiecient knowledgable sales department Our experience with Frank Woods, sales associate, was a pleasurable experience. We custom ordered our 2015 Outback Limited, mostly through phone conv Our experience with Frank Woods, sales associate, was a pleasurable experience. We custom ordered our 2015 Outback Limited, mostly through phone conversations with Frank. He handled the transaction efficiently, and worked diligently to expedite my order, knowing that I had already sold my previous Outback and was in need of my new car. He was knowledgeable about the vehicle and finances involved, and handled the transaction and orientation of the new vehicle with ease and efficiency. More

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First time Subaru buyer Very friendly dealership and buying experience. Wasn't planning to spend as much as I did but I really liked what the brand had to offer as standard e Very friendly dealership and buying experience. Wasn't planning to spend as much as I did but I really liked what the brand had to offer as standard equipment and the price was reasonable. Lastly our salesman Bruce was great and very easy to work with! More

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Jerry Johnson is the best! My family loves this dealership! We just purchased our second Subaru from Jerry Johnson a few weeks ago, and are loving the new Outback. All of the My family loves this dealership! We just purchased our second Subaru from Jerry Johnson a few weeks ago, and are loving the new Outback. All of the employees and the owner are professional and friendly. We previously owned a Forrester, and can recommend the service department. Our new Outback was financed through Subaru of Jacksonville at 0%! All in all, we are totally satisfied with the entire experience at the dealership. Highly recommend. More

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I corresponded with Phil Porter, Jr. and he promptly responded to my internet inquiry. He arranged for a test drive and thoroughly addressed my questions regarding the vehicle. He was courteous and eff responded to my internet inquiry. He arranged for a test drive and thoroughly addressed my questions regarding the vehicle. He was courteous and efficient in the price negotiation. He presented an exceptional finance offering opportunity which I accepted. Noticing that I had purchased lug locks for the vehicle from the parts department, he offered and arranged for their installation. Since I was from out of town, he arranged to transport the vehicle to my residence and arranged for his return transportation for my convenience. This required 2 additional hours of his time as well as another driver from the dealership to whom I am most grateful. As if this wasn't enough, I noticed this morning that he had filled the vehicle with gas just prior to delivery to me at my residence! The service and customer focus is exceptional. I recommend this dealership highly exceptional. More

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Jerry was a pleasure to work with. He wasn't "pushy" and he listened to our needs/wants. He helped us get the point we needed to be. We enjoyed doing business with him. We are proud to be part o "pushy" and he listened to our needs/wants. He helped us get the point we needed to be. We enjoyed doing business with him. We are proud to be part of the Subaru family! More

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Josh was the most professional salesperson we talked to and we visited several dealerships in the area before buying at Subaru of Jacksonville. He was quick to identify our needs and answer our questions. and we visited several dealerships in the area before buying at Subaru of Jacksonville. He was quick to identify our needs and answer our questions. The negotiation process was a breeze because he was upfront about everything from the moment we walked in. Great job Josh! You are the reason we purchased our new Subaru on our first visit to this dealership. More

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