Fran Scepanovich | Page 11

Great service Trying to keep my 2006 DTS running until I’m able to get the new one. Burrell, Bill , Sue and Shauna I see the most Trying to keep my 2006 DTS running until I’m able to get the new one. Burrell, Bill , Sue and Shauna I see the most More

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2 year old Cadillac SUV Great experience with Fran - she was very helpful and knowledgeable and as nice as one person can be. I would recommend her to anyone - she took her Great experience with Fran - she was very helpful and knowledgeable and as nice as one person can be. I would recommend her to anyone - she took her time and explained all the dashboard equipment and everything I needed to about the car. More

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Easy to do business with. Fran is a great lady and asset to your company. If it was not for her help.I would not off bought the car. Fran is a person you can trust. Fran is a great lady and asset to your company. If it was not for her help.I would not off bought the car. Fran is a person you can trust. More

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Trade in and Sale Made my deal online and drove three hours to find everything complete and ready to go. Everything was as expected and promised. Fran was great. Great Made my deal online and drove three hours to find everything complete and ready to go. Everything was as expected and promised. Fran was great. Great deal all around. More

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First-Class Used Car Buying Experience Sometimes a customer has to purchase a replacement vehicle under unexpected circumstances. Our car died unexpectedly when we weren't financially prep Sometimes a customer has to purchase a replacement vehicle under unexpected circumstances. Our car died unexpectedly when we weren't financially prepared to purchase an ideal newer vehicle. So we shopped for a newer used car at Heritage Cadillac under less than best emotional conditions. We were served patiently and professionally by used car salesperson Ms. Fran Scepanovich, who invested (6) hours from 3 PM to 9:30 PM helping us to evaluate different vehicles, try out those that seemed likely, and to close the deal on the newer used car of our choice - a 2014 Chevrolet Equinox. This was our 7th consecutive purchase from Heritage Cadillac since 2002. Every time we shop with Heritage Cadillac we are served by highly trained and personable staff, and management personnel make themselves readily available to smooth circumstances nicely whenever something unusual arises. Thank you, Heritage Cadillac, for another great job! More

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AMAZING Experience at Heritage Cadillac It was a nice and smooth process purchasing my used Cadillac from Heritage. Fran, Sales Consultant, was a wonderful addition to my experience. It wa It was a nice and smooth process purchasing my used Cadillac from Heritage. Fran, Sales Consultant, was a wonderful addition to my experience. It was such a pleasure working with her. She made sure to say in contact with me before and even after my purchase. That's wonderful customer service in my book. I did a lot of research and I feel like Heritage provided me with the most bang for my buck with all the additional perks that they offer. Thank you to everyone at Heritage for the most amazing experience I can ask for. More

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Wonderful Experience I visited Heritage Cadillac met Ms.Scepanovich. She was very professional, informative and very pleasant to talk to. She made my buying a used car exp I visited Heritage Cadillac met Ms.Scepanovich. She was very professional, informative and very pleasant to talk to. She made my buying a used car experience very easy. Kept in touch with me every step of the way. More

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Lightning stuck for the third time. I purchased my third car for Fran Scepanovich .After the close of the sale she explained and help me personalize all my features. I also have my cars I purchased my third car for Fran Scepanovich .After the close of the sale she explained and help me personalize all my features. I also have my cars serviced there and found the service staff to be first class everytime. It;s great to be treated nice after the sale. More

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Great Fran was very helpful in choosing the right car for us. She was very patient any knowledgeable with us regarding all the questions we had about the ca Fran was very helpful in choosing the right car for us. She was very patient any knowledgeable with us regarding all the questions we had about the cars. More

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Friendly Our experience was very nicely done by our Sales person Fran Scpanovich. She went above and beyond helping us in everything needed. The gentleman who Our experience was very nicely done by our Sales person Fran Scpanovich. She went above and beyond helping us in everything needed. The gentleman who wrote up our paperwork (Frank) forgot to give us our final paperwork like the bill of sale. He wasn’t feeling well and had a bad cold. Fran made sure she followed up with getting us our paperwork. She’s a keeper. More

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